Travel Consultant/ Travel Coordinator Assistant

3 days ago

Singapore EXO TRAVEL (SINGAPORE) CO. PTE. LTD. Full time

**RESPONSIBILITIES**:

- Ensure that EXO’s standard procedures are applied & delivered at optimal level consistently.
- Correspond with overseas travel agents/ partners of the company and provide them accurate, up-to-date and correct travel information.
- Provide exceptional client service & plan travel itineraries for Tour Operators/ Travel Agents.
- Leading agents’/clients’ inspections to explain, confirm and possibly upsell additional services.
- Strive to achieve a high ratio of conversions versus enquires and hit revenue and profit targets
- Ensure quotations/ proposals are sent out to agents/clients in a timely manner.
- Issue invoices, collect deposits and balances promptly.
- Ensure all sales are reported in TourPlan software for your sales report.
- Supply travellers with pertinent information and useful travel/holiday materials.
- Work with Operations Team to deliver optimal service to clients on the ground.
- Handle unforeseen problems and complaints.
- Establish and maintain excellent working relations with our preferred suppliers and negotiate for the best terms & conditions.
- Maintain supporting information needed for internal and external usage such as fact sheets, photographs, route notes and product descriptions.
- Keeping EXO Sales Offices informed of new products and their USP factors.
- Always looking to improve handling time and productivity.
- Communicate with and exchange best practices with other EXO Travel Consultants.
- Staying updated by attending seminars or conferences about the latest tourism trends, regulations and safety measure to provide informed recommendations.

**QUALIFICATIONS**:

- Higher-NITEC/ Diploma/ Degree in Tourism or related field.
- Minimum 1 year experience in a similar position within the Tourism/Hospitality industry.
- Fluent in spoken and written English. (French/ German/ Spanish as a second language would be an advantage.)
- Profound understanding of western culture and client expectations.
- Good knowledge in MS Office, Google Suite and Google Workspace.
- Knowledge in TourPlan system will be an advantage.

**SKILLS**:

- Affinity with travel industry and knowledge of destination and surrounding countries.
- Ability to work under pressure in peak season periods within timeline.
- Demonstrable ability to handle crises.
- Ability to work as part of a team with excellent interpersonal skills
- Strong time management & organisational skills to manage multiple projects simultaneously.

**Note**:This job description is not intended to be all inclusive. You may perform other duties as negotiated to meet the ongoing needs of the organisation.

  • Travel Consultant

    2 weeks ago

    Singapore BCD Travel Full time

    Travel Consultant Location: SG, Singapore, Office, Singapore, APAC BCD Travel: Connect, collaborate, and celebrate Travel Agent (Hybrid) As a Travel Consultant, you are the face of our company. You'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have...

  • Travel Consultant

    24 hours ago

    Singapore BCD Travel Full time

    Travel Consultant Location: SG, Singapore, Office, Singapore, APAC BCD Travel: Connect, collaborate, and celebrate Travel Agent (Hybrid) As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and...

  • Travel Consultant

    2 weeks ago

    Singapore BCD Travel Full time

    **Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills, competencies and experience and be part of BCD Travel Singapore's Corporate Operations team? If yes, you might be exactly the team member we are looking for.** **Your...

  • Travel Consultant

    3 days ago

    Singapore BCD Travel Full time

    **Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills, competencies and experience and be part of BCD Travel Singapore's Corporate Operations team? If yes, you might be exactly the team member we are looking for.** **Your...

  • Junior Travel Consultant

    4 days ago

    Singapore BCD Travel Full time

    Overview Join to apply for the Junior Travel Consultant role at BCD Travel . BCD Travel: Connect, collaborate, and celebrate . Junior Travel Consultant (Hybrid)Full time, Singapore. As a Junior Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve...

  • Junior Travel Consultant

    23 hours ago

    Singapore BCD Travel Full time

    Overview Join to apply for the Junior Travel Consultant role at BCD Travel . BCD Travel: Connect, collaborate, and celebrate . Junior Travel Consultant (Hybrid)Full time, Singapore. As a Junior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve...

  • Travel Consultant

    1 week ago

    Singapore BCD Travel Corporate Full time

    **Bring your passion and energy to our growing team. We're hiring!** **Travel Consultant (Hybrid)** - Full time, Singapore_ **As a Travel Consultant, you will** 1. Handle incoming requests: - Expertly use the appropriate BCD Travel tools and systems to complete requests - Search and confirm travel reservations for the customer - Strong comprehension of a...

  • Travel Consultant

    7 days ago

    Singapore BCD Travel Singapore Full time

    **Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team** **Travel Consultant (Hybrid)** - Full time, 20 Anson Road Singapore 079912_ **As a Travel Consultant, you will** 1. Handle incoming requests: - Expertly use the appropriate BCD Travel tools and systems to complete requests - Search and confirm travel...

  • Travel Consultant

    3 days ago

    Singapore BCD Travel Corporate Full time

    Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team **Travel Consultant (Hybrid)** - Full time, Singapore_ **As a Travel Consultant, you will be** 1. Handle incoming requests: - Expertly use the appropriate BCD Travel tools and systems to complete requests - Search and confirm travel reservations for the customer -...

  • Travel Consultants

    3 days ago

    Singapore CITYSTATE TRAVEL PTE. LTD. Full time

    Position: Travel Consultants to service corporate clients Job Scope: The main duties of a travel consultant are to service corporate customers by organizing their travels, including but not limited to planning travel itineraries and booking of flights, rail & car rental, hotel accommodation, travel insurance and visa & health advisory. Job Requirements: -...