First Vp, Enterprise Architect
2 weeks ago
**Location**
Singapore, Central Singapore
**Job Type**
Permanent
**Date Posted**
2 hours ago
Additional Details
**Job ID**
17011
**Job Views**
1
Job Responsibilities
Wholesale Cash & PaymentsTrade & Financial Supply ChaineChannels and CRMeco-system partnerships and API (Open Banking)Competencies
Demonstrate deep domain expertise in CRM DomainSales Managements: Leads, Opportunities, Task & Appointment Management and Account openingCustomer Servicing: Single Customer View, Service Requests, Customer InteractionsCustomer Information management for Retail, SME and Corporate customers Across multiple touchpoints: Branch, Contact Centre, Sales teams, Front / Middle / Back Office Operations Technically strong in different integration mechanisms with open systems, AS400 and MainframeComfortable in working in an environment which is vendor intensiveExcellent verbal, written and presentation skills to stakeholders at all levelsAbility to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situationCapability to think conceptually and identify patterns across seemingly unrelated situationsMust be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectivesPeople and team management in a transversal functionPossess strong understanding of business strategies and able to translate them into concrete achievable action plansAble to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectivelyOwns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomesPromotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth
About the Department
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.Be a part of UOB Family
Tags
first
vp
enterprise
architect
crm
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technology
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