Telesales Manager

3 days ago

Downtown Core, Singapore Vertical Institute Full time

Vertical Institute is a Registered Training Provider (RTP) that helps working professionals stay ahead in a rapidly changing job market. Our mission is to equip individuals with in-demand skills through practical, industry-relevant training that drives real career outcomes.

To date, tens of thousands of learners have upskilled with Vertical Institute. As an Approved Training Organisation (ATO) under SkillsFuture Singapore (SSG) and The Institute of Banking and Finance Singapore (IBF), we are trusted by both individuals and companies seeking cutting-edge, accredited education.

**What You’ll Do**
- Lead and coach a team of telesales executives to hit and exceed daily, weekly, and monthly sales KPIs
- Recruit, train, and ramp new hires quickly and effectively
- Monitor performance using dashboards, talk-minutes, conversion data, and daily call targets
- Build a strong team culture that balances high performance with zero politics
- Partner with our marketing and admissions team to give feedback on lead quality and funnel efficiency
- Handle both B2C and B2B sales conversations as needed — especially for large volume enrolments
- Report directly to the CEO with full accountability for your team’s revenue

**What We’re Looking For**
- Proven experience managing telesales or inside sales teams (education sales experience is a plus)
- Deep understanding of outbound call activity, objection handling, and sales psychology
- Strong leadership, coaching, and performance management skills
- Data-driven mindset — you can diagnose issues with numbers, not just intuition
- Hunger for growth, ownership, and building something scalable

**Why Join Us**
- Be one of the core leaders in a fast-scaling, profitable edtech company
- Massive earning potential — our top TeleSales Managers can earn **$20,000+ per month**, combining **base salary, individual commissions, and team override commissions**:

- Build your own **revenue-generating team** with full autonomy — your own squad, your own numbers
- Compete directly with other managers
- Transparent, performance-led incentives and **uncapped growth opportunities**:

- Work directly with the CEO to shape the future of sales at Vertical Institute

**Ready to build your own telesales empire?**

**Job Types**: Full-time, Permanent

Pay: Up to $20,000.00 per month

Work Location: In person

Pay: Up to $20,000.00 per month

Work Location: In person

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