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Product Manager
3 weeks ago
**Job Description Summary**: The role is responsible for creating product strategy and winning sales opportunities for Cardiovascular Ultrasound products/solutions/services in Singapore, Malaysia, Brunei, Cambodia, Myanmar and Laos. You may work individually in an account or territory and with GE Channels/ Dealers, or where applicable and act as part of a One GE Healthcare team to achieve targeted sales and profit objectives for the modality.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Key responsibilities include (but are not limited to)**:
The role is the clinical/technical and sales expert for GE Cardiovascular Ultrasound solutions/services and is expected to be able to differentiate GE’s product/solution/service offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers’ clinical/technical/ process questions in order to successfully close increasingly complex clinical/technical/solution sales.
**Financial Performance**
- Is accountable to achieve Product/Solutions/Service orders and sales OP target for cardiovascular ultrasound for the above mentioned markets.
- Be a product expert and provide input to deal pricing strategy and ensure pricing compliance for segment opportunities.
- Forecast orders and sales with sales accounts and Channels and reports for their products/solutions/services in their assigned territory/accounts
**Territory & Account Management**
- Create business plans for assigned accounts and Channels including, but not limited to opportunity development, competitive strategies and targets
- Build strong business relationships and formulate product strategies and plans to continuously strengthen relationships in the cardiology space. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools
- Continuously develop and improve a network of key opinion leaders within the assigned markets
- Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategies
**Product & Market Expertise**
- Maintain up to date detailed knowledge of their product / services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers -Maintain up to date market and competitor knowledge related to their product/solutions/services
- Continuously update their understanding the customers changing clinical and/or operational issues and challenges
- Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE
- Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process towards a successful outcome for GE
- Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company
- Organize product demonstrations, sites visit and follow up
- Support trades shows and professional conferences by performing product demonstration and promotion as well as customer training
**Opportunity Management**
- Identify and create new opportunities and work with Sales Leaders, Account teams and GE Channel (where applicable) to continuously increase prospect funnel.
- Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory.
- Create and maintain opportunities in the applicable sales funnel tool and/or CRM tools. - Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs. - Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
**Quality Specific Goals**
- Complete all planned Quality & Compliance training within the defined deadlines
- Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken.
- Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies,