E-commerce Executive

2 weeks ago

Sembawang, Singapore AGPG ASIA PTE. LTD. Full time

**Job Summary**: The E-Commerce Executive will be responsible for managing and optimizing our e-commerce platforms. This role involves coordinating various aspects of the e-commerce operations, from product listings to customer service.

**Key Responsibilities**:

- Oversee day-to-day operations of the company’s e-commerce platforms (e.g., website, shopee, lazada).
- Address customer inquiries, complaints, and returns via e-commerce platforms in a timely and professional manner.
- Monitor and manage product listings, ensuring accurate descriptions, pricing, and inventory levels.
- Manage stock levels and ensure that inventory is updated regularly on e-commerce platforms.
- Prepare weekly reports on refund/return cases.
- Create Delivery Orders for warehouse team to prepare orders
- Coordinate with drivers to ensure accurate order fulfillment, and accuracy in return stocks.
- Optimize product listings and web content for search engine visibility and user engagement.
- Manage and monitor online advertising performance.
- Work with e-commerce platform managers, and web designers to maintain and update the e-commerce website.
- Ensure the website is user-friendly, visually appealing, and functioning properly.

**Qualifications**:

- Diploma/Degree in E-Commerce, Graphic Design, or a related field.
- Proven experience in e-commerce or digital marketing roles (2+ years preferred).
- Strong understanding of e-commerce platforms (e.g., Shopify, Lazada, Shopee).
- Excellent written and verbal communication skills.
- Ability to multitask, prioritize, and work in a fast-paced environment.
- Creative problem-solving skills and attention to detail.

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $3,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary

**Experience**:

- Management: 1 year (preferred)
- E-commerce: 2 years (preferred)

Work Location: In person

Expected Start Date: 02/12/2024

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