
Housekeeping Attendant
6 days ago
The Housekeeping Attendant is responsible for all duties as appropriately assigned by the Housekeeping Supervisor to maintain an efficient housekeeping operation and cleanliness levels in all areas of the hotel.
**Main Responsibilities**
- Ensures that guest rooms are well cleaned in accordance to the room cleaning/public area standards as outlined by the hotel.
- Finishes all jobs assigned according to the work schedule of the day
- Takes note of all VIP arrivals and departures and ensures that all proper and appropriate amenities are placed in room for all check-ins.
- Ensure that all room status are updated to the Housekeeping Coordinator for proper assignment of rooms
- Ensures that assigned floor pantry areas are well stocked, neat and do not breach fire safety regulations.
- Reports all incidents and missing items immediately to the necessary supervisor or Housekeeping Coordinators.
- Follows company philosophies, policies and procedures.
- Ensures hotel is in compliance with all government laws.
**What is this person like?**
- Pro-active with a ‘can do’ positive attitude.
- Likes to be busy, always looking for the next task or goal to achieve.
- Great attention to detail in everything that they do.
- Sociable and confident with each other and our guests.
- Friendly, warm and welcoming always.
- Professional in their outlook, taking pride in their appearance, performance and reputation.
- Takes responsibility for their actions and those of the wider team.
- Likes to own problems and find solutions for the benefit of the guests and team alike.
**Knowledge, experience, skills required**
- Minimum one year housekeeping experience in a high volume hotel environment.
- Ability to perform effectively under high pressure, self-motivated, high energy and enthusiastic.
- Basic knowledge of hotel operations, security and safety programs, associate relations, repairs, maintenance.
- Good physical resilience.
- Able to do shift work; work on weekends, eve/public holidays as and when assigned.
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