Advisory Consultant

4 days ago

Singapore PONTOON SINGAPORE PTE. LTD. Full time

SUMMARY:
The Advisory Consultant optimizes efforts to service clients in a high quality, cost effective manner for multiple work locations. Directs and controls all phases of the client requisition process in order to encourage a fair and competitive environment as well as maintain adherence to program process compliance. Scope of responsibility will be on an expanded geographic territory or national level with a focus on advising the client on talent acquisition and contingent labor best practices. Works under mínimal supervision.

GENERAL RESPONSIBILITIES:

- Influences internal buyers or hiring managers regarding their talent acquisition needs.
- Provides consultative support to end users to clarify job responsibilities, skills, and other requirements of specific requisitions.
- Creates custom talent acquisition strategies per requisition based on hiring managers’ talent challenges.
- Provides insight and guidance to Engagement Coordinators regarding requisition supplier distribution and resume shortlisting strategies.
- Guides customers through the management of all stages of requisition activity using VMS technology.
- Oversees the use of VMS technology to ensure optimum, cost-effective, timely, and high-quality results.
- Provides adequate oversight, training and leadership to ensure end user community and supplier partnerships reach potential.
- Works with Supplier Partnership Manager to identify any supplier gaps within the program or areas of expanded opportunity for the existing supplier community.
- Establishes, fosters and maintains positive working relationships with Pontoon MSP suppliers through regular phone and in-person contact.
- Manages and coordinates client and supplier community interactions within assigned market area or skill set.
- Assists Program Manager and Supplier Manager to facilitate program Standard Operating Procedures (SOP) training and updates to supplier community on a regular basis to ensure understanding and compliance.
- Communicates program procedural changes and updates to local Pontoon MSP suppliers and client users while providing all procedural updates in a timely manner. Oversees and ensure suppliers appropriately manage employee on-boarding, employee relations issues, orientations, performance reviews, and off-boarding activities.
- Establishes and maintains a proactive, positive working relationship with client end users through regular phone and in-person contact.
- Performs site visits and promotes communication with the client end users within assigned market area or skill set.
- Assists with supplier assessment efforts and updates as needed.
- Participates in special projects and performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

- Skilled in communicating effectively verbally and in writing to include strong documentation skills.
- Ability to establish and maintain effective working relationships and handle difficult conversations.
- Proven track record measured by customer service levels and satisfaction, SLA’s and KPI’s, increased responsibilities, and working relationships with colleagues and management.
- Able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations.
- Ability to work independently through proper time management. - Experience in internal or staffing related field with a focus on talent acquisition preferred.
- Travel is required.
- Proficient with Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook

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