
QA/qc Executive
5 days ago
Flash Coffee is one of Asia's fastest growing tech-enabled coffee chains. We aim to democratise high-quality coffee to make it accessible to Asia's rising middle class, and serve up an award-winning coffee menu curated by World Barista Champions at affordable prices. Customers can use the Flash Coffee app to order and pay online, choosing to pick up their order at one of our iconic yellow storefronts, or opt for delivery through major platforms in each market.
Flash Coffee now operates in Singapore, Indonesia, Thailand, Taiwan, Hong Kong and South Korea, and is set to expand its footprint across Asia Pacific. We're a Series A start-up that is backed by global AAA tech investors including Rocket Internet, Delivery Hero, White Star Capital, Global Founders Capital and Conny & Co.
**What You'll Do**:
- Work closely with the QA/QC Manager in overseeing product development procedures to identify deviations from quality standards and provide corrective actions
- Ensure adherence to health and safety guidelines as well as legal obligations
- Inspect the final output product and compare its properties to requirements
- Approve qualified products or reject defectives
- Prepare Quality Deviation Report and reject rate for internal process in order to improve quality standards
- Submit customer complaint rate report to measure level of quality achievement
- Work on improvement and develop new efficient procedures (SOP) alongside the QA/QC Manager
- Suggest regulations to meet safety standards
- Manage product trace-ability data, make sure all processes are covered
- Conduct periodic internal audits related to QC standard compliance
- Conducting of store audit based on QAQC checklist
**Who You Are**:
- You are organized, serious, hard working, detail-oriented & objective driven
- You perform well in high speed environments, you meet deadlines and you are able to remain calm in stressful situations
- You have excellent communication skills
- You are a solution-orientated team player
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