Retail Guest Service Associate
2 weeks ago
**JOB ROLES AND RESPONSIBILITIES
Deliver Quality Guest Service
- Contribute to the Guest’s Park experience by anticipating their needs and offering Park information
including events and directions
- Look for opportunities to communicate with Guests and recommend the variety of service offered by
Pictureworks
- Be an advocate of PictureAir
- Foster an inclusive environment where all Guests are welcomed, respected, valued and appreciated
- Help capture memory
Capture Exclusive Moments
- Capture high-quality Guest photos and utilising the guidelines for image composition
- Create an individualised memorable experience for Guests while capturing their photos
- Capture candid moments of Guests by integrating and supporting all operations
Create Lifetime Memories
- Welcome, assist and invite Guests to view their photos
- Personalise Guest images into cherished memories
- Share portfolio of images with Guests
- Assist Guests in determining which products best meets their needs
- Sharing with Guest on the variety of services available for their own photos
- Guide Guest on downloading photos from PictureAir and offers after-sales service
**JOB REQUIREMENT**
- Enthusiastic about engaging in Guest interaction
- Strong verbal communication skills
- Adapt to and understand new technologies
- Work in a fast paced and changing environment
- Engage positively with team members while maintaining a professional work environment
- Self-motivated and ability to work independently
- Complete repetitious tasks while maintaining quality and productivity standards
- Flexible, adaptable, and able to commit during holidays and weekends
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