Technical Content Writer Singapore

1 week ago

Singapore Pan-United Corporation Ltd Full time

**Responsibilities**:

- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content and develop comprehensive documentation that meets organizational standards and the needs of the target audience, turning insights into compelling stories and guides that set our customers up for success
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project, internal and external stakeholder requirements
- Work with stakeholders like product team, development and support leads to centralise all documentation into a “golden source” repository and develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
- Create and maintain the information architecture
- Produce high-quality content that meets applicable standards and is appropriate for its intended audience

**Job Requirements**:

- Bachelor’s Degree in any field of study, with relevant experience in technical communications or journalism, or training and curriculum development in a technical domain
- Industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Proficient in written and spoken English
- Able to work independently with a positive attitude to deliver within tight deadlines
- Strong interpersonal and customer relationship skills

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