Senior Issuing Risk Analyst

7 days ago

Singapore Airwallex Full time

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

As part of the Global Risk Operations Team, this newly created role will support issuing risk operations and is expected to drive standards in risk reduction and customer outcomes through the completion of risk assessments, rules, processes and operational excellence to ensure our current and future customers have a seamless experience with Airwallex and we protect all parties we interact with. We expect you to have strong attention to detail and an excellent understanding on fraud related topics.

**Responsibilities**:

- Support the launches of new products and use cases from a fraud / risk perspective
- Ownership of insights and key learnings from fraud incidents and improving the current suite of fraud controls in response
- Responsibility to improve risk settings and drive better customer outcomes with respect to fraud management
- Manage fraud detection capabilities and ensure that customer and business impacts are mitigated
- Manage SLAs and deadlines to meet team and company goals
- Responsible for deepening relationships with key stakeholders across the Issuing business
- Ensure adherence to local and Global Compliance policies and procedures

**What you will bring**:

- Experience managing card payment fraud including (but not limited to) dispute management, developing and creating fraud rules and alerts
- The willingness to learn new processes and develop skills at a fast pace
- Strong analytical skills including excel, business intelligence tools. and SQL
- Bachelor’s Degree or equivalent in relevant fields: Finance, Business, Technology
- Experience working in a global environment strongly preferred
- Experience in FinTech or start-up experience strongly preferred

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. You’ll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

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