Product Manager

COMPANY DESCRIPTION

NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life through digital services in the area of daily essentials, health and community care, childcare and education as well as financial services.

**The Team**

We believe that diversity is key to driving an innovative, cohesive, productive and fun workplace Hence, at NE Digital our people join us from all around the world. Be sure to be soaked in an environment with different ethnic groups driving innovation and injecting some creative juice as one

Contributing to a social purpose through technology, our team of passionate and dedicated folks are spread into different social enterprises such as NTUC Fairprice Group, NTUC First Campus, NTUC Health and among others

**Creating technologies that impacts**

DESIGNATION : Product Manager (Lifestyle)

RESPONSIBILITIES

At FairPrice, we are continuously improving the way people buy their groceries online. FairPrice Online Search team is responsible for the whole user search experience not just limited to the development but also data analysis to extract insights for new features and improvements. As a member of the Search team you will be working on various components of the Search platform - search ranking, search query interpretation, index data modelling and pipelines.

You will be working alongside with the various stakeholders (UX, technical lead, business owners) and you will help to scope and brainstorm new product requirements, always thinking on bringing the best experience to our customers.
- Conduct market research, generate product requirements and determine specifications
- Be data driven and use data to decide on the best opportunities that deliver the most impactful business results.
- Own product strategy, execution and product metrics of our engagement product
- Understand the needs, motivation, and behaviour of our shoppers and be obsessed with creating delightful product experiences for them
- Define and own the metrics that determine business, product, and operational success and track these metrics to improve and evolve your product.
- Drive customer experience design, user research, A/B testing and continuous experiments to guide the team in their journey of building a great product
- Work closely with Data Science team to build right personalization algorithms for different consumer segments and use it to drive up key engagement & transaction metrics on the platform
- Working closely with stakeholders and the engineering team to deliver new products and feature enhancements

QUALIFICATIONS
- Min 2 years of experience in Product or Design Management, with a focus on software products and technologies.
- Demonstrated ability to work towards strategic goals in an innovative and fast paced environment. Track record of successful product delivery from inception to launch.
- Ability to influence multiple stakeholders without direct authority.
- Excellent problem-solving, organizational and analytical skills; ability to evolve product strategy based on research, data, and industry trends with strong technical abilities.
- Experience in analyzing data using Google Analytics, BigQuery
- Capable of understanding and executing product strategy and roadmap as a team.
- Excellent verbal and written communication and presentation skills to build strong working relationships with technical and non-technical stakeholders.

OTHER INFORMATION
- Knowledge in SQL
- Past experience in e-commerce
- Experience in using defect tracking tools such as JIRA
- Experience with document tools such as Confluence.