
Senior Channel Operations Analyst
5 days ago
In this role, you would be a key member of the APAC Channel Operations team. You will support the overall Channel Operations processes and daily functions. You are going to f acilitate all channel programs adherent to our policies internally & externally. This role will involve working with multiple functional teams regionally and globally to continue and improve channel experience. Also, y ou will analyze process and provide recommendations for improvement.
This role is to be based in our Singapore office.
Major Responsibilities:
- Manage Channel Program including
- Partner and Distributor onboarding and offboarding
- Partner re-leveling and program compliance/ certification
- Annual program compliance
- Global Incentive plan
- Global and regional Partner promotion program
- Deal Registration
- Support to implement GTM Channel Strategy
- Collaboration with WW team and APAC regional teams
- Escalation point of APAC team
- Partner results tabulation and communication
- Support Analytics for Channel leadership
- Partner and Distributor performance
- QBR or other ad-hoc requests
- Conduct ad-hoc analysis, and support related projects as needed.
**Required Skills**:
- 5+ years of experience in Channel Operations or similar role
- Advanced knowledge and experience of PRM (Salesforce), Vistex and Channel Mechanics
- Proficient knowledge of Microsoft Office Suite, most importantly Microsoft Excel
- Proactive, self-starter willing to understand the business
- Proven problem-solving skills, attention to detail
- Strong written and verbal communication skills
- Able to work under pressure, prioritizing the workload
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