Team Lead

3 days ago


Singapore Peoplebank Full time

**Team Lead - Patch Management (Network)**
- 12 months contract role

**Our Client**
- Multinational IT company

**The Opportunity**
- Lead, review, schedule and oversee Patch Management process, procedures and activities
- Initiate Request for Change, document a detailed Change Implementation Plan, Rollback plan, perform peer reviews and provide assistance in getting approvals from all relevant stakeholders to progress the change
- Lead a team of patchers, ensuring efficient and secure deployment of updates
- Coordinate with IT departments to schedule patching activities during optimal times
- Manage networking components including Cisco, Checkpoint, F5 Load Balancers, and Fortinet
- Develop and implement strategies for minimizing downtime and ensuring continuity of operations
- Provide cross-training to team members to enhance versatility and knowledge sharing
- Perform post change review after implementation of patches and incorporate learnings into our existing processes
- Document all procedures implemented by the team for future reference
- Track all issues as Knowledge articles, record and track all changes using the Change Management process
- Generate reports for customers on system inventory, software inventory, status of patching etc. and create weekly dashboard
- Update CMDB post any major changes that warrants a CMDB update

**Your Background**
- Proven experience in IT infrastructure and patch management
- Strong leadership skills and experience managing technical teams
- Expertise in network infrastructure including Cisco, Checkpoint, F5 Load Balancers, and Fortinet
- Certifications in relevant technologies are a plus
- Excellent problem-solving and communication skills
- Availability to work on weekends as required

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.



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