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Assistant Executive

2 weeks ago

Changi, Singapore Global Airfreight International Pte Ltd Full time

**Specific Job Role/Scope**:

- To executive is accountable to the Head of Department for providing full BD administration and operational support to the department.
- In charge for liaising and quoting for both overseas agents & local customers, as well as upkeep and maintenance of the airline net rates.
- To enhance the work process and increase productivity.

**Responsibilities and Duties**:

- To improve business development and maintain relations with overseas agents
- To liaise with local sales/customers to grow the business and handle their shipments (i.e. providing booking confirmations, conflicts resolutions, billing instructions etc)
- To constantly review airfreight cost and handling charges, ensuring that updated rate are sent to key overseas agents monthly.
- To handle all enquiries from overseas agents and local customers and follow up with shipment activations.
- To provide and oversee sales leads to overseas agents and keep track of the progresses and outcomes.
- To follow through with the entire shipping procedures for sea freight shipment (i.e., from creating of shipping, to liaising shipping activities, and billing/recovery).
- To resolve any disputes and issues by agents and customers, in order to maintain a high level of service quality.

**Additional Tasks Assigned (if any)**:

- Overseas agents' rates comparison
- Collate customer's business trends, progress and statistics
- Arrange and attend overseas agents and customers' sales calls/meetings/visits
- Handle RFQ/ RFP/ tender bids
- To monitor oversea agents' activities, update the progress/ trend for management perusal
- To create new ROs and customer tariffs into system
- To handle any ad-hoc projects/ assignments from time to time
- Provide constructive opinions and suggestions for work improvement

**Requirements**:

- Diploma / Degree holder
- Sales oriented and business minded individual

Pay: $2,800.00 - $3,200.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary

**Education**:

- Postgraduate Diploma/Certificate (required)

**Experience**:

- Business development: 1 year (required)
- freight forwarding: 1 year (required)

Work Location: In person

Expected Start Date: 14/04/2025