Customer Care Supervisor
1 week ago
**勤務先企業概要**
**業種**
- IT/通信系
**求人内容**
**ポジションタイトル**
- Customer Care Supervisor (Japanese)
**職種**
- カスタマーサポート・オペレーター
**お仕事内容**
- Customer Care Supervisor (Japanese)
**業務内容詳細**
- / Full responsibility for all people management activities within the team
- / Identifying training needs and delivering training within the team and providing feedback, mentoring and assistance to new hires and current team members.
- / Ensures that all team administration is carried out and maintained to a high standard
- / Jointly responsible for the recruitment and retention of resources within the team
- / Monitor systems and provide ongoing feedback for continuous improvements with the delivery of service
- / The Supervisor is responsible for ensuring that daily workloads are allocated efficiently in order to meet team, department and organizational SLA’s and ensure optimum productivity.
- / Responsible for ensuring that the quality of work carried out in their team meets / exceeds expected standards and for addressing situations where quality does not meet the expected standard
- / Conduct team meetings, one to ones and communications sessions on a regular basis.
- / Ensures all training within the team is carried out as efficiently and effectively as possible and continuously assesses the quality of performance following the training
- / Supply accurate Payroll information
- / Responsible for managing the objectives and performance appraisals for all team members
- / Develop team initiatives to enable the team to work more efficiently and effectively
- / Responsible for completion of ad hoc projects
**上司**
- ローカル男性
**募集背景**
- 新規
**勤務条件**
**勤務時間**
- オフィスアワー
**勤務曜日**
- 月-金
**残業**
- ほとんどなし
**出張**
- なし
**雇用形態**
- 契約社員
**給料**
- 基本給与 3.0K
**有給休暇**
- 14日間
**メディカルリーブ**
- 14日間
**募集要項**
- / Degree Holder
- / A proven ability to work as part of a team whilst also having strong leadership qualities and ability to show own initiative.
- / Fluent English is essential
- / Excellent interpersonal and communication skills
- / Excellent people management skills
- / Keen attention to detail
- / Ability to deal with and react effectively to demanding SLA-driven environment
- / Ability to handle stressful situations
- / Excellent organizational skills
- / Detailed working knowledge of Excel
-
Kindergarten Care Supervisor
1 week ago
Singapore NEIGHBOURHOOD CARE SERVICES Full timePosition **:Kindergarten Care Supervisor Do you enjoy nurturing young children? Are you looking for an opportunity to further your career in a new KCare centre? Join NCS KCare Centre and make a difference in the community! S$3,000- $4,000 a month - Provide oversight and oversee the running of the KCare Centre - Work with MOE MK Centre Head (CH) and / or...
-
Kindergarten Care Supervisor
2 weeks ago
Singapore RAFFLES STUDENT CARE CENTRE LLP Full timeRoles & ResponsibilitiesCompany ProfileRaffles Student Care manages community and school-basedStudent and Kindergarten Care centres around Singaporesince 2008. We inculcate values and develop life skills in ourchildren to prepare them for life. Situated conveniently inmultiple locations such as Hougang, Sengkang, Punggol,Fernvale, Ang Mo Kio, Woodlands,...
-
Kindergarten Care Supervisor
3 weeks ago
Singapore RAFFLES STUDENT CARE CENTRE LLP Full timeRoles & ResponsibilitiesCompany ProfileRaffles Student Care manages community and school-basedStudent and Kindergarten Care centres around Singaporesince 2008. We inculcate values and develop life skills in ourchildren to prepare them for life. Situated conveniently inmultiple locations such as Hougang, Sengkang, Punggol,Fernvale, Ang Mo Kio, Woodlands,...
-
Care Coordinator
2 weeks ago
Singapore Montfort Care Full timeKey Role Description: - Coordinate services for potential / existing clients and ensure services are delivered - Raise referrals for eligible clients via IRMS for services required - Monitor of client’s Household Means Testing to follow up on renewals before expiry. - Maintain data and ensure all documentations are up to date - Coordinate with nurses to...
-
Cares Executive
1 week ago
Singapore ABER CARE PTE LTD Full timeIdentify and assess clients’ needs and medical conditions in order to provide solutions and manage the service offerings - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents - To obtain financial information from residents and family members and compute...
-
Care Executive
7 days ago
Singapore ABER CARE PTE LTD Full timeIdentify and assess clients’ needs and medical conditions in order to provide solutions and manage the service offerings - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents - To obtain financial information from residents and family members and compute...
-
Customer Care Supervisor
1 week ago
Singapore COMFORTDELGRO ENGINEERING PTE. LTD. Full timeIn Comfort Delgro Engineering, we are a big family with different and diversed backgrounds. Be proud to share about working in one of the largest vehicle maintenance and repair workshop in Singapore. If you are looking for a lifelong career with various learning opportunities, this is the right place for you to extend your customer service skills, engage...
-
Property Care and Maintenance Supervisor
1 week ago
Singapore BUTLER Full time**Property Care and Maintenance Supervisor**: **About BUTLERâ„¢**: **BUTLERâ„¢**, awarded The Best Customer Service Award 2024/2025 by The Straits Times and Statista, is recognized as a Progressive Wage Mark Plus Employer and a leader in salary and welfare. We are dedicated to providing opportunities for growth, career enhancement, and setting the...
-
Student Care Supervisor
7 days ago
Singapore ACE @ WORK EDUCARE PTE. LTD. Full time**Job Title**:Student Care Centre Supervisor **✨ Job Highlights**: - **Leadership Role**in a **supportive environment**: - **Work-Life Balance**(Regular working hours, Mon-Fri) - **Attractive Benefits**: Birthday Leave, Medical, Dental, etc. - Opportunities for **Professional Growth and Development** **Location**:[Specify Location] **Working...
-
Home Care and Maintenance Supervisor
1 week ago
Singapore BUTLER Full time**Home Care and Maintenance Supervisor**: **About BUTLERâ„¢ Housekeeping**: **BUTLERâ„¢ Housekeeping**, awarded The Best Customer Service Award 2024/2025 by The Straits Times and Statista, is recognized as a Progressive Wage Mark Plus Employer and a leader in salary and welfare. We are dedicated to providing opportunities for growth, career...