Constituency Management Executive

3 days ago

Singapore PAS People's Association Full time

Customer Support
- Co-ordinates collection and collation of information on customers and ensures that

customer database is updated.
- Leverages on IT system to enhance CC customer experience.
- Initiates marketing / promotion efforts to develop and promote CC courses to meet

targets set.
- Assists Assistant Constituency Managers in organising community outreach and PA

projects, including sub-group activities.
- Provides information and handles enquiries on CC services to the general public.
- Promotes CC membership scheme/activities/courses/events.
- Use onePA system for booking and registration of CC services.

activities/courses/ events are displayed on a display rack and/or shelf that is accessible

to the public and out-of-date materials are removed.
- Ensures that confidential documents and reference material are kept securely and not openly displayed to the public.
- Ensures that CC notice boards are kept up-to-date and presentable.
- Meets PA Service Standards at all times.

Administrative Support
- Assists in preparing/ dispatching minutes of meeting for CO & GROs.
- Compiles the statistics for reporting.
- Assists in reviewing and evaluating the relevance of all CC courses
- Performs administrative duties (such as filing, typing, posters design and dispatch of minutes and circulars to GROs) to support the external functioning of the CO.

Merit Bursary (EMB) and Scholarship from

data entry, preparation and dispatches of notification letters to applicants and sorts the

vouchers for the EMB presentation ceremonies to be carried out successfully.
- Checks the solvency status of nominees for appointment as members of GROs to

ensure that they are financially creditable. Sends names and particulars of solvent

nominees to the Field Secretariat for further screening to ascertain that they are

honourable people.
- Invites security cleared nominees to the monthly meetings to allow the grassroots

leaders to observe and assess the suitability of the nominees to attain membership.
- Processes the appointment of new members into the GROs (inclusive of maintaining

the membership lists) to strengthen the membership composition and re-appointment of

members when the term of office ends to provide continuity of service.

Co-ordinator Role
- Assists Senior Constituency Manager to ensure that targets set for CSOs are met.
- Plans and organises the Duty Roster of the CSOs.
- Takes on appropriate functional roles of Finance, Operations or IT Co-ordinator

(depending on staff’s strengths, qualifications, experience & assessment of

supervisors).

Other ad hoc duties not covered under main responsibilities and duties.
- Participates and achieves ExCEL targets on Training, Staff Suggestions Scheme and Work

Improvement Teams.
- Participates in projects assigned by PAHQ.

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