Agent Tech Configuration Specialist

1 week ago

Singapore BCD Travel Corporate Full time

**Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of BCD Travel's Product Implementation and Support team? If yes, you might be exactly the new team member we are looking for.**

As a Product Implementation and Support Specialist / Senior Product Implementation and Support Specialist, you will have the responsibility to lead and manage GDS and agent facing product tasks associated with new and existing business implementation.

**Your responsibilities**:

- Responsible for GDS and agent facing products setup of new business implementations, including coordinating product installations with internal groups and vendors, and conducting user testing
- Provide status reports as directed on progress and accomplishments to management for projects/products
- Responsible for on-going technical product support and maintenance post implementation, including troubleshooting issues and providing 2nd and 3rd level support
- Maintain implementation plans, support and product documentation
- Coordinate with Product Delivery Managers, operational and account teams to define requirements, document accordingly and resolve or escalate challenges
- Ensure SLA are adhered to system availability and problem resolution
- Maintain consistent and complete project communications using a communication plan

**We're looking for you if your profile matches the following**:

- Degree holder in relevant discipline
- Minimum 5 years of relevant experience in the travel industry with extensive experience of business travel operational reservation workflow procedures
- Minimum 3 years of GDS system knowledge (Sabre, Apollo, Galileo, Amadeus, Worldspan)
- Working knowledge of agent-facing travel technology tools
- A proven background in product configuration, requirements gathering and documentation
- Ability to lead and direct multiple projects simultaneously
- Strong prioritization and time management skills
- Strong decision-making capability

**What we offer you**:
This is an exciting job within an international work environment. You'll be working with a great international team of colleagues. And, we offer you a salary in line with the market, training, career development, flexible hours and a dynamic work environment.

**How to apply**:
Is this your next career move? Don't wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter.

**Get to know us**
- This position is not open to third-party recruiting agencies._
- LI-KC1

  • Tech Support Specialist

    3 days ago

    Singapore beBeeTechnical Full time

    Job Title: Tech Support SpecialistJob Description:As a Tech Support Specialist, you will be working closely with our IT team to manage and resolve day-to-day IT requests from employees. Your tasks may include installing and configuring computer hardware, software, systems, networks, printers, and scanners.You will be responsible for maintaining and...

  • Product Configuration Specialist

    3 days ago

    Singapore beBeeConfiguration Full time

    Job SummaryWe are seeking a highly skilled Product Configuration Specialist to join our team. In this role, you will be responsible for reviewing and responding to customer specifications, configuring products to meet customer needs, and ensuring that all requirements are properly defined and documented.

  • Software Configuration Specialist

    4 days ago

    Singapore beBeeSoftwareConfiguration Full time

    Job Description:As a seasoned software professional, we are seeking an individual to take on the role of Software Configuration Specialist. This position requires a unique blend of technical expertise and problem-solving skills to ensure seamless software operation.Key Responsibilities:• Troubleshoot complex issues related to software configuration,...

  • SAP Variant Configuration Engineer

    2 weeks ago

    Singapore ASM Full time

    Global Engineering is responsible for continuous improvement of the ASM product lifecycle, engineering and order fulfilment processes and systems, such as PLM and VC. Our objective is to make these processes more efficient and better scalable. **Responsibilities**: - New Product Introductions - Create variant configurator models for new ASM product -...

  • IT Deployment Specialist

    5 days ago

    Singapore V-TECH COMPUTERS PTE LTD Full time

    We are looking for a team member to support our end customer in the manufacturing industry. This vacancy is for a IT Engineer specializing in Tech Refresh.The job role is as follows: - Perform image loading and configuration of laptop & desktop - Deploy laptop & desktop to end user's desk and perform UAT- Install & configuration additional peripherals -...

  • Associate, Configuration

    1 week ago

    Singapore Garena Full time

    Singapore Game Operations Entry Level **Job Description**: - Operate and maintain the daily operations of the gaming product from configuration, quality assurance, live environment handling (including bugs and hacks), and operational evaluation. - Coordinate configuration & QA tasks across multiple offices - Collaborate with both local and global...

  • IT Configuration Specialist

    1 day ago

    Singapore beBeeIdentity Full time $80,000 - $120,000

    Job Title: Staff Systems Analyst A key role in IT Operations and Application Support awaits you, where you will play a vital part in developing and maintaining IT Configuration Management practices and methodologies. Your responsibilities will include managing server patching for operating systems and middleware, ensuring timely updates through coordination...

  • SAP Configuration Specialist

    2 days ago

    Singapore beBeeImplementation Full time $90,000 - $120,000

    Job OverviewSAP Implementation Specialists are responsible for the technical and functional configuration of SAP systems, ensuring seamless integration with client business processes. Their expertise lies in customizing settings in SAP SD, MM, WM, or eWM to implement new business functionality and enhance existing processes.The ideal candidate will possess a...

  • Senior System Design and Configuration Specialist

    2 days ago

    Singapore beBeeTelecommunication Full time

    System Design and Configuration Specialist "> We are seeking a highly skilled System Design and Configuration Specialist to join our team. As a key member of our engineering group, you will be responsible for designing, configuring, and implementing various telecommunication systems. Key Responsibilities: Design and develop telecommunication systems,...

  • Business Agent

    3 days ago

    Singapore HAPP EMPLOYMENT PTE. LTD. Full time

    **Happ **is a high-growth tech start up, in the social networking and employment agency space. We are looking for Business Agents to help grow our business. What we are looking for: - Someone dynamic, and thrives in a fast paced environment - Someone who can work independently, with initiative You should have: - A diploma from any field - Fresh graduates...