Avp, Strategic Operation and Control Oversight

**Responsibilities**:
Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
Utilizes Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue; end results may include improved productivity, technology, processes, cost savings, and controls.
May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs
Implement solutions to improve effectiveness and results
Ensure a culture of accountability, integrity and respect
Works issues/projects as assigned to support improvements
Identify and analyze escalated problems and provide guidance for resolution
Negotiate solutions and acts as a liaison with internal and external clients
Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations
Evaluate cost/benefits, make recommendations, develop and oversee implementation plans
Provides judgment based on analysis of factual information in complicated and unique situations
Directly impacts the area through shared responsibility for delivery of end results
Implement and develop controls to prevent risk within specialized business
Analyzes and identifies risk and performs analytical reporting
Acts as a consultant to the businesses regarding processes & controls
Drives corrective actions
Provides support to business activity owners and Third Party Risk and Control functions
Coordinates and assists with onsite reviews
Completion of compliance documentation and on boarding activities relevant to compliance due diligence.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:
5-8 years of control and/or project experience
High attention to detail and quality
Demonstrated analytical and problem-solving skills.
Effective planning and organizational skills
Proficient in Microsoft Office with an emphasis on MS Excel
Consistently demonstrates clear and concise written and verbal communication skills
Proven ability to make sound business decisions
Experience in creating and implementing processes that result in improved business performance
Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view

**Education**:
Bachelor’s/University degree or equivalent experience

**About this role**:
**Responsibility**:
Responsible for developing and improving adequate controls, including providing oversight and guidance in identifying, managing, and mitigating risks
Review the applicability of new or revised controls and monitoring activities rolled out by Country, Regional or Global Control Team.
Map them to business activities / policies / product / regulations involving heavy discussion with various stakeholders/partners.
Extensive knowledge and familiarity in managing risk and control; perform the monthly or quarterly monitoring competently; identify potential weaknesses or noncompliance situations; create realistic plans to overcome them.
Maintain a strong working knowledge of internal and external regulatory requirements, and lead the process to ensure any developments are incorporated into procedures and practices
Source new operational solution across various functions on business operating around efficiency, forward moving (digital journey) and around client management to help improve client experience
Familiarize with new operational initiatives /process launch initiated at country/region/global level; engaged in feasibility discussions, approvals, User Acceptance Testing (UAT), training
Engage communication with the critical stake holders to keep them informed of the internal risk, controls and compliance to internal and external, polices, procedures, laws and regulations.

**Qualifications**:
Experience in banking industry working in sales, sales supportive role or core operations supporting frontline are preferred
Strong understanding of controls, risks, rules, regulations.
Excellent analytical skills and attention to details to manage risk and control identification, risk assessment, conduct monitoring and handling maintenances in the global system.
Strong communication, presentation and interpersonal skills, with the ability to articulate complex problems and solutions, and to connect across various functions to work towards new operational client-centric s