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Associate, Listed Derivatives Client Facing Middle Office
2 weeks ago
**Responsibilities**:
This is a 12-month fixed contract, working within the Market coverage of Global Exchange Traded Derivatives (ETD) markets. This role is based in Singapore and reports to the Client Facing Middle Office (CFMO) manager in Singapore.
Primary Objectives:
- Ensure that operational activities such as:
- Trade breaks are investigated and resolved on a timely basis
- All positions and expiries management are completed within exchange cutoff time
- All regional regulatory reporting is completed accurately and on a timely basis
- Handle daily transactional activities, position & event management and ensure their completion on a timely manner
- Work in partnership with Business relating to client facing activities across the entire lifecycle of the clients' listed derivatives, Foreign Exchange (FX) Prime Brokerage, Cleared Over the Counter (OTC) post trade activities.
- Perform daily transactional activities, position, FX sell down & event management and ensure their completion on a timely manner.
- Responsible for ensuring business as usual (BAU) change projects are managed in accordance with internal policies and industry best practice
- Offer improvements and insights to deliver additional value to clients / improve the Societe Generale servicing as part of a continuous improvement culture (Propose ideas and observe a collaborative mindset)
- Participate in process improvements or BAU change topics/projects as required.
- Handle daily transactional activities, position & event management and ensure their completion on a timely manner
- Handle direct client’s transactional queries, perform investigation for proper resolution &/or direct them to appropriate teams as appropriate.
- Develop an expertise of the Societe Generale business and organization, as well as the general Clearing business to have an adequate understanding of the business and the supporting platform.
- Develop an expertise of the Client setup and work closely with business as well as offshore/global teams
- Cover Follow the Sun protocol for inbound clients, regional/global exchange markets
- Report and escalate significant issues and blocking points to manager on a timely manner.
- Cover for any other activities as the need arises to back up the team in a pro-active and professional manner
- Cross train with teammates regularly and ensure effective communication/handovers of BAU activities among team members
- Maintain up to date procedures of the tasks covered, and make sure to adhere to the Group policies and exchange rules as appropriat
- Ensure that all key controls are completed appropriately and on a timely basis.
**Operational Risk & Regulatory Responsibility**:
- Observe procedures and best practices to reduce occurrence and severity of potential mistakes, escalate issues promptly to Management and participate in the continuous improvement of processes.
**Profile required**:
**Academic Background and Certifications, Experience**
- Bachelor’s degree in business, economics or Finance related fields
- Knowledge of Advanced knowledge of MS Office especially excel and excel VBA will be a strong plus.
- Knowledge of client margin processes will be an advantage
- Knowledge of Business Intelligence solutions (such as MS Power BI, Tableau etc.) will be an advantage.
- Good interpersonal and communication skills, sense of service, and flexibility are essential requirements
- Ability to work effectively and efficiently under pressure
- Strong analytical and numerical skills. Keen eye for details. Ability to simplify complex ideas.
- Enthusiastic and self-motivated
- Self-starter, and ability to work independently
**Behavioral Skills**
- Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Innovation - Technology: I adopt new technologies in the solutions and projects I work on
- Responsibility - Performance: I strive for high performance
- Responsibility - Risk awareness: I am constantly on the lookout for risks
- Commitment - Sustainability: I strive to develop my skills and knowledge
**Business insight**:
**Our Culture**:
**Diversity, Equity & Inclusion (DE&I)**:
Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.
**Our vision**:
- Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
- Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
- Engage our community and marketplace, and position the organization to meet the needs of all its clients
**Department Description**
The Derivatives Clearing Operations team supports the post-trade activity of Societe Generale’s Exchange Traded Derivatives (ETD), Foreign Exchange
