Avp, Operation Project Management
5 days ago
Company description:
SMBC first opened its doors for business in Singapore in 1963. The Singapore branch was established as our hub in Asia Pacific outside of Japan in 2008 to support the growth and expansion of our customers in and across the region.
SMBC Singapore provides a comprehensive range of wholesale banking solutions as a full commercial bank in Singapore.
In 2023, we are honored to celebrate 60 years of business excellence in Singapore, the heart of our business in Asia Pacific. We continue to embark on our journey with our stakeholders towards a sustainable future.
Job description:
**Responsibilities**:
- Collaborate with the stakeholders to enhance risk control frameworks through various projects.
- Act as a liaison between departments to facilitate discussions and briefings.
- Analyse operational incidents to identify root causes and lead discussions for solutions.
- Assist with ad-hoc assignments from management and monitor critical issues.
- Develop strategic plans and operational goals aligned with organizational objectives.
- Identify and implement process optimizations and efficiency enhancements.
- Assess operational risks and ensure compliance with regulatory requirements and internal policies.
- Organize discussions to build robust Business Continuity Plans (BCP) in line with guidelines.
- Foster a positive team environment that encourages professional growth.
- Collaborate with internal stakeholders to align operations with overall objectives.
- Utilize technology to enhance operational efficiency and customer experience.
- Ensure compliance with banking regulations and internal policies.
- Monitor KPIs and operational metrics to track performance and report to senior management.
**Requirements**:
- University graduate with relevant experience
- With at least 5 years of relevant experience in corporate/wholesale banking or Branch/ Back Office Operation
- Knowledge in particular banking operation process e.g. Trade Finance, Global Markets & Treasury, Payment, Loan
- Good communication and writing skills
- Good team player, possess good interpersonal skills, problem solver
- Positive personality, open to ideas and motivated, proactive, KAIZEN mindset
- Experience in business analytics and/or low/no code app development are welcomed
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