Social Worker, Fresh Start Support Programme

**Job Summary**:
Are you ready to be part of a bold movement to break the cycle of poverty through sustainable home ownership? As a Social Worker under the **Fresh Start Support Programme (FSSP)**, you will empower low-income families in public rental housing to not only survive—but thrive. This is more than just a social work role. It is a unique opportunity to partner with families who present low to moderate risk but face structural barriers to achieving long-term stability and home ownership.

You’ll work intensively with families to build stability in key areas: employment, financial resilience, family functioning, and children’s education—culminating in sustainable ownership of a home they can call their own. Your interventions will be holistic and future-focused and help guide families in achieving tangible and lasting progress. You’ll collaborate closely with community partners and leverage national programmes like the Fresh Start Housing Scheme, ComLink+ Progress Packages, and the KeyStart Home Ownership Programme to provide targeted, practical support.

This role is for someone who is deeply passionate about transformation—someone who sees the potential in every family and has the heart, vision, and skills to walk alongside them toward a better future. You’ll document progress, advocate for your clients, and be part of a dynamic team committed to long-term family transformation and social mobility. If you believe that home ownership can be a catalyst for dignity, stability, and hope—this role is your chance to make it a reality for those who need it most.
- Support low-income families with children living in public rental housing, to achieve the goal of sustainable home ownership under the Fresh Start Support Programme (FSSP), empowering and enabling families to create a brighter future and uplift themselves from the poverty cycle.
- Deliver holistic casework and social work interventions focused on successful attainment and/or maintenance of stability in five core areas: home ownership, employment, family stability and resilience, children’s education, and financial stability. The core expectation is for families to demonstrate progress in their home ownership journey, employment, financial stability, family functioning, and regular school attendance for children.
- This support should be delivered collaboratively with community stakeholders and ecosystem partners; with relevant conduct of comprehensive assessments, guidance and capability building, and bridging access to resources.
- This includes using the systemic theory of change to create tangible, attainable and sustainable impacts on each family; and adhering to Singapore Association of Social Worker (SASW) Code of Professional Ethics.
- A dedicated focus will be tailored guidance on meeting relevant criteria for and administering various support schemes/programmes, such as but not limited to Fresh Start Housing Scheme, ComLink+ Progress Packages, KeyStart Home Ownership Programme, and more.
- Such support will be provided on an ongoing basis until the family achieves home ownership, and for a follow-up period of up to five years after the move moves out into home ownership.
- Monitor and document families’ progress through case notes and outcome tracking, maintaining accurate and confidential records using platforms such as our internal Family Transformation Management System (FTMS). Provide reports that reflect families’ progress and readiness for home ownership.Specialize in working with families with low to moderate risk profiles who nonetheless face structural and practical barriers to achieving self-reliance and home ownership, offering professional support to bridge the gap.

**Job Requirement**:

- You should possess a Degree or Post Graduate Diploma in Social Work from recognised universities; with a pathway to work towards being an Accredited Social Worker.
- You should be a passionate change-maker who is driven by a deep desire to make a difference in people’s lives. You believe that every family has the potential for transformation, and you are committed to guiding them along that journey.
- You should be a creative problem-solver who is innovative and resourceful in designing tailored solutions that address the unique challenges faced by each family. You excel in collaboration and know how to connect families with the right resources and support systems.
- You should possess the ability to communicate well, both verbally and in writing, and be able to empathize and allow families to feel empowered and supported, with a commitment to building healthy and strong relationships with the families you serve.
- You should possess the vision to see families in poverty not only continually survive, but work towards thriving by breaking the cycle of poverty.

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