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Full-time / Part-time Service Crew

3 weeks ago

Central Singapore The Black Hole Group Full time

**Don't like boring workdays? Yeah, neither do we.**

**At The Black Hole Group, we are big on food and bigger on culture. Above all, we are fun, and it's never a dull day at work**

**We are currently looking for a Full-Time & Part-Time Service Crew to join our team.**

**If you think you have a passion for the industry and hospitality is what you breathe and practice, come onboard We want somebody who would like to be part of a fun and innovative team that is always looking to learn, grow and deliver the best they can.**
**Bubbly, outgoing individual who loves starting up a conversation with a guest, enjoys making new friends and memories.**
- **Benefits**:_
- _$500 ($300 cash and $200 dining voucher) after 3 months probation_
- _Referral Programme up to $1200 for Full-timers_
- _Flexible work package (Part-timers)_
- _20% employee discount, extended to family and friends_
- _Staff meal for every shift_
- _Medical and Dental Benefits for Full-timers_
- _Cohesion Outings_
- _Uniform provided_

**Core Responsibilities**:

- Welcome customers when they arrive.
- Greeting diners to the table upon arrival and introducing them to the menu.
- Maintains familiarity with menu items and brand information to answer customer’s questions and give recommendations.
- Ensure proper hygiene as prescribed in the company guidelines.
- Understand and adhere to proper food handling, food safety and sanitation standard during food preparation, serve and clean up.
- Ensure proper uniform, punctuality and grooming are according to company policy and standard.
- Taking orders of the customers and entering them into the POS system to be processed and transferred to the kitchen.
- To receive and confirm reservations.
- To collect food orders from the kitchen and verify that it is plated correctly.
- Process payments to customers.
- Dishwashing.
- Proactive to handle and resolve customer’s problems if necessary.

**Requirements**:

- Eye for details.
- Fun and energetic personality with a positive attitude to serve with customer delight.
- Adhere to proper standards, ensure accuracy and in a timely manner.
- Ability to multitask.
- Good customer service and communication skills.
- Ability to remain composed and work under pressure - specifically during busy dining periods.
- Must have the ability to work overtime, on special events, weekends and Public Holidays when needed.
- Above all, you must be passionate about what you do.

**Job Types**: Full-time, Part-time
Part-time hours: 20-30 per week

**Salary**: Up to $15.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Parental leave
- Professional development

Schedule:

- Day shift
- Flexible hours
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Signing bonus

Work Location: In person
- Health insurance