
Staff Engineer, Customer Quality
1 day ago
The Customer Quality Staff Engineer will mentor team members, drive quality improvements, and collaborate with cross-functional teams to support New Product Development (NPD), Manufacturing, and Field Issue Feedback. The role focuses on resolving quality issues, improving product reliability, and preparing products for High Volume Manufacturing (HVM) to ensure customer satisfaction. This role requires travel as needed.
**Key Responsibilities**:
- Review product design, process flows, and validation plans, ensuring compliance with quality standards.
- Conduct risk assessments, define Critical to Quality (CTQ) and Critical to Function (CTF) criteria, and oversee supplier quality.
- Lead multiple quality projects and mentor Quality Engineers.
- Manage multiple quality initiatives, ensuring QMS accuracy for new products, prototypes, and pilot machines.
- Manage First Article Inspection (FAI) and monitor initial production lots before mass production.
- Develop and enhance measurement systems (MSOP) for in-process inspections at part, module, and machine levels.
- Lead root cause analysis and corrective action plans using tools like 8D, 5Why, and FTA.
- Work with production teams to reduce defect rates and improve cycle times.
- Collaborate with Field Service teams to address customer complaints and drive quality improvements.
- Utilize statistical analysis tools such as Minitab for data-driven decision-making.
- Monitor and improve key quality metrics such as Total Customer Detractor Rate (TCDR), Opportunity Cost (eOPR), and Scrap Cost.
**Key Requirements**:
**Skills & Competencies**
- Strong communication and leadership skills, with the ability to engage teams, suppliers, and customers.
- Analytical mindset with problem-solving expertise in quality and system optimization.
- Hands-on experience in semiconductor module and machine build processes.
- Proficiency in quality tools like DFMEA, PFMEA, 8D, Six Sigma, and DMAIC.
- Experience in statistical analysis using Minitab or similar tools.
- Ability to manage multiple projects in a fast-paced environment.
**Education & Experience**
- Minimum Bachelor’s Degree in Mechanical, Electronic, or Manufacturing Engineering (or equivalent).
- Minimum 8 years of experience in manufacturing and product development within the semiconductor industry.
- Willingness to travel as required.
-
Staff Engineer Customer Quality Engineering
24 hours ago
Singapore Infineon Technologies Full timeBe part of Die Bond Unit Process Development as Staff/Senior Staff Engineer - Front of Line Die Attach to develop and qualify the new assembly packages, process and ensure meeting design to cost & design manufacturing In your new role you will: - Be part of **Die Bond **Unit Process Development as Staff/Senior Staff Engineer - **Front of Line Die Attach...
-
Staff Quality Engineer
2 weeks ago
Singapore ENVOY SEARCH PARTNERS PTE. LIMITED Full timeSUMMARY/SCOPE OF POSITION: Participate in design reviews, design verification and validation, monitor results and drive risk ensuring product meets the established standards of quality including reliability, usability and performance required. Assures quality products and processes by establishing and enforcing quality standards, testing, materials controls...
-
Sr. Staff Engineer, Quality Engineering
24 hours ago
Singapore ams-OSRAM AG Full time**Singapore, Singapore, Singapore — ams-OSRAM AG**:Bringing intelligence to light and passion to innovation The ams OSRAM Group is a global leader in optical solutions. By adding intelligence to light and passion to innovation, we enrich peoples' lives. This is what we mean by Sensing is Life. Our around 26,000 employees worldwide focus on innovation...
-
Staff Quality Engineer
7 days ago
Singapore Rockwell Automation Full timeRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Staff Quality Engineer
6 days ago
Singapore Rockwell Automation Full time $90,000 - $120,000 per yearRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Customer Quality Engineer
4 days ago
Singapore ULTRA CLEAN ASIA PACIFIC PTE. LTD. Full timeJoin UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...
-
Customer Quality Engineer
2 weeks ago
Singapore HI-P SINGAPORE PTE. LTD. Full time**Responsibilities**: - Manage customer quality and understand customer requirement. - Handle customer complaints and quality related queries. - Implement customer requirement, carry out product quality plan for all projects and ensure PQP effectiveness. - Implement quality tools in production to support corrective and preventive actions and continual...
-
Customer Quality Engineer
7 days ago
Singapore HI-P SINGAPORE PTE. LTD. Full time**Responsibilities**: Manage customer quality and understand customer requirement. Handle customer complaints and quality related queries. Implement customer requirement, carry out product quality plan for all projects and ensure PQP effectiveness. Implement quality tools in production to support corrective and preventive actions and continual improvement....
-
Staff Quality Engineer
4 weeks ago
Singapore Rockwell Automation Full timetime left to apply End Date: September 30, 2025 (30+ days left to apply) job requisition id R25-3542 Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our...
-
Staff Quality Engineer
19 hours ago
Singapore XILINX ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesTHE ROLE:The engineer will work on AMD SOC, ASIC and FPGA debug and failure analysis on customer and factory failures to reproduce reported failures, isolate the cause of failure and work closely with cross-functional teams including design, validation, FW and manufacturing to drive root cause analysis and corrective actions for...