Technical Sales Specialist

1 day ago

Kallang, Singapore Ingram Micro Full time

**Core Responsibilities**:

- Analyse industry trends and best practices, as well as organization’s business strategy, and develop learning strategy and solutions aligned with business needs
- Evaluate and recommend technology or solution based on technical capabilities, functionalities, costs vs benefits and risks criteria
- Use a variety of training methods - in-person and virtual classroom trainings and workshops, customized learning programs, online self-guided courses and microlearning modules, social learning events, etc.
- Maintain and update training materials, manage training schedules, collaborate with functional experts and business trainers to develop and maintain training content.
- Educate customers on Apple's products, services, purchase options, and relevant sales processes.
- Help customers find solutions and address their concerns.
- Maintain up-to-date knowledge on Apple's Products, Services, Deployment & Management (Mobile Device Management), Mac Evaluation Utility (MEU)
- Experience with on-site deployment, debugging and customer support
- Define, document and communicate project progress to client stakeholders and project teams
- Join visits with vendors and engage in business development activities

**Requirements**:

- Proven track record in technical sales or a customer-facing role (2+ years preferred)
- Excellent organizational skills and oral and written communication skills
- Ability to work with mínimal supervision and enjoy working in a team
- Excellent follow through, organizational ability, and flexibility in a dynamic, demanding environment.

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