Senior Specialist

2 weeks ago

Singapore TOYOTA MOTOR ASIA PACIFIC PTE LTD Full time

Develop training program to enhance Used Car Business Operations in the region
- Manage and deliver Used Car Training to distributors and dealers in the region
- Develop learning infrastructure to manage and deliver learning experiences in the region including but not limited to coordinate with various stakeholders, sourcing of training facility and other activities
- Develop Used Car Value Chain Business including aftersales products, insurance, finance, accessories etc. to drive revenue and growth of Used Car business in the region
- Support activities to enhance Toyota Used Car business Operations in the region Work closely with distributors and dealers of the assigned countries to drive revenue and growth
- Provide continuous support, guidance and training to distributors and dealers to develop and enhance the services
- Review, develop and implement solutions/recommendation for continuous process improvement
- Gathering of market intelligence on competitors’ services and solutions, industry trends, competitive development and constant evaluation of services and solutions
- Develop, implement and present findings, strategies/solutions, project updates and progress reports to relevant stakeholders
- Support translation of strategy into detailed project plan and requirements
- Gain buy-in for the strategies both internally and with key external partners
- Responsible for project kick start and execution and ensuring that the project delivery is as planned and in line with its target date
- Provide support to regional focus strategies for both short/mid-term

**Job Requirement**
- Bachelor’s Degree in Business or related field
- With 4-6 years of working experience preferably in Automotive Industry
- Experience in auto industry in Used Car area but not mandatory
- Experience in managing distributors and dealers
- Good business acumen and management skills
- Meticulous, self-motivated, team-work spirit and able to work under pressure
- A team player with leadership quality, analytical and negotiation skills
- Good initiator with strong multi-task and time management skill
- Strong communication ability (both written and spoken) and interpersonal skills with the ability to communicate with all level of stakeholders across functions
- Proactive with an ability to manage several projects concurrently from inception to completion
- Able to work in a fast pace environment and willing to work overtime when required
- Open to travel regionally for business

**SKILLSETS (NICE TO HAVE)**
- Good planning skills
- Experience in developing training program and conduct training
- Good kaizen/problem solving skills with Customer oriented approach
- Some automotive technical/parts knowledge
- Good Customer Service & Service Quality skills

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