Officer, Centre Support

2 weeks ago

Singapore NTUC First Campus Full time

**Job no**: 519128
**Work type**: Full Time
**Categories**: Corporate Positions
At NTUC First Campus, we offer more than jobs—we provide rewarding careers that prioritise your growth and well-being. As a People First organisation, we empower you to thrive and make a meaningful impact.
Our family of preschools and services—including My First Skool, Little Skool-House, Outdoor School Singapore, and Bright Horizons Fund—supports young families and strengthens communities. Whether you’re shaping young minds, driving innovative educational practices, or supporting families, every role here offers the chance to make a genuine difference.
When you join us, you’ll find a supportive community and a dynamic environment that values your unique contributions and helps you realise your potential. Together, let’s enable bright futures for every child and family.
**Role Description**:
**Responsibilities**:
Administrative Support
Support the centres with data entry of child transactions into SkoolNet and CMS. This will include:
**Child Transactions**: Enrolment, Withdrawal, Transfer, Notification of Change, Special Approval, Student Pass Application, Promotion of Children
**Purchases**: Uniforms and Mattress covers (SUG cases), Field Trips, Late Fine, K2 Graduation, DSP, etc
Subsidy Applications in CMS for all new and existing cases
Update of School Fees Changes in CMS at child level (yearly)
Update of Vacancy Status in both Skoolnet and CMS and checking and removal of Staff discount in Skoolnet for staff who has resigned
Retrieval of documents for audit purpose
Handles queries from existing and new parents and provide support whenever needed
Financial Assistance Support and Reconciliation
Determine if parent qualify for Financial Assistance
Offer the correct form of assistance and guide parents on the documentations needed
GSII Reports (Subsidies)
Follow-up on discrepancies for any over-payment or under-payment of subsidy in CMS and subsidy adjustments in Skoolnet
Any adhoc duties assigned e.g. assist to buddy new staff when required
**Job Requirements**:
GCE 'O' level holder and above
Min 2 years relevant experience in administrative support
Prior experience assisting parents with subsidies matters in a childcare centre setting would be advantageous
Detail oriented and willingness to learn and good customer service attitude and team player
**Advertised**: 07 Jan 2025 Singapore Standard Time
**Applications close**:

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