(Senior) Manager, Business Intelligence

3 days ago

Singapore EVYD Technology Full time

EVYD Technology is a healthtech company that is building a future where everyone can access better health by integrating technology and medical intelligence.

**REPORTING TO**: Vice President of Operations

**IN BRIEF**

EVYD Technology is building a future where everyone can access better healthcare. Our Business Intelligence department formulates metrics that track and improve our product usage. As the Manager of our Business Intelligence team you will be instrumental in creating the foundation for the team and building it up.

**KEY DELIVERABLES**
- Grow and lead the business intelligence team.
- Develop and execute strategies to improve our product usage analytics to increase user adoption and drive growth across all of EVYD's products and release relevant reports.
- Identify, assess, procure, and implement a business intelligence tool.

**RESPONSIBILITIES**
- Grow and lead the business intelligence team. Set, plan, and implement strategies to establish and increase the effectiveness of the team.
- Implement a business intelligence tool and create metrics and reports that analyze the usage of our products and provide recommendations to increase usage.
- Provide data and regular reports to the business teams to enhance current strategy for churn, retention, and uptake to meet business objectives.
- Identify and propose process improvements to increase the efficiency and effectiveness of our products in collaboration with Product department.
- Collaborate with product and data science teams to create new dashboards and operational monitoring tools.
- Collaborate with rest of Operations function to create and test hypotheses to improve user adoption and usage growth of products.
- Support other departments and teams within EVYD to build up their own data analytics capabilities and build dashboards where necessary.

**QUALIFICATIONS**
- Bachelor's degree in Statistics, Mathematics, Economics, Engineering or related field.
- 5 - 8 years' data science or analytics experience in product operations / business intelligence, preferably in the healthcare or e-commerce sectors.
- Experience sourcing, implementing and using Business Intelligence / Visualisation tools - Tableau, PowerBI or similar.
- Experience using Python, R, SAS, SQL, Data Robot or similar.
- Excellent communication and collaboration skills to present findings and work with other departments to improve existing reports and identify problems.
- Experience leading and managing teams.

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