#sgunited Jobs
1 week ago
**Location**
Singapore, Central Singapore
**Job Type**
**Salary**
$6,000 - $9,000 Per Month
**Date Posted**
5 hours ago
Additional Details
**Job ID**
88388
**Job Views**
2
**Job Description**:
Roles & Responsibilities
- Act as a focal point for all Project related Infrastructure Network enquiries and issues.
- Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity.
- Proactively identify risks to the services provided and work with the customer to mitigate those risks.
- Proactively manage any ‘out of scope’ variations to services and liaise with the customer (in conjunction with the Account Manager) on how these are to be handled.
- Ensure that effective communication on the services delivered is provided to the customer (including month or weekly service delivery reports) with the agreed timeframes.
- Ensure that regular reviews of the services provided are conducted to maintain alignment between the services and the expectations of the customer.
- Proactively manage and negotiate Deliverables with the customer.
- Produce and deliver standard and ad/hoc reports, discuss Project Delivery, manage issues, discuss charges / scope adjustment with the customer in a timely fashion.
- Work with customer counterparts across the organisation to ensure effective execution of business strategies and goal alignment.
- Maintain an understanding of industry trends that directly relate to specific customer’s business strategies.
- Participate in customer presentations.
- Participate in leadership activities and providing performance feedback and developmental coaching.
- Monitor and improve team performance, providing leadership, coaching, and performance management.
- PMP or prince2 certified preferred. Else, proven strong profiles will be considered as well
Tags
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network
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