Associate Director, Wrb Communications

**JOB SUMMARY**
- The Manager, WRB Comms, is responsible for delivering the development and execution of the WRB internal communications plan, supporting external communications, and ensuring compliance with the Bank’s communications policy across all WRB communications. The role holder must:

- Be passionate about communications, storytelling, full of creative and innovative ideas, and have a design flair for creating impactful content.
- Be an expert communicator with superior writing skills who can work seamlessly across content formats, from articles to social-media copy, video and infographics.
- Have a sound understanding of best practice in communications, in the financial sector and beyond.
- Be well-organised and a fast learner, with experience of working on complex, timebound, multiple-stakeholder projects.

**RESPONSIBILITIES**

**Strategy**
- Help position WRB Comms as a centre of excellence for best-in-class communications, keeping an eye on latest industry/digital media trends to assist in bringing content innovation into internal as well as external comms.

**Business**
- Execute the internal global WRB business communications strategy
- Work closely with the Group and Country CABM teams to ensure alignment of WRB and CABM communications objectives and activities
- Identify opportunities which directly support business operations and the achievement of business goals
- Elevate creativity and design quality for internal/external communications

**Processes**
- Help to ensure continuous improvement in WRB comms processes, including planning, tracking, submissions, logistics, performance measurement.
- Take ownership of internal communications content of WRB MT, support with key milestone draft and submission process.

**People & Talent**
- Support WRB Comms colleagues to deliver high performance across the team
- Look for opportunities to learn from colleagues, and join internal and external training programmes and events to build and maintain excellent content-creation skills
- Build and maintain a network of key stakeholders across the Bank

**Risk Management**
- Support WRB Comms in adhering to the Group’s operational risk management framework
- Manage for reputational risk, flagging and escalating issues as appropriate
- Be responsible for the safe control and dissemination of confidential and market-sensitive content and data, internally and externally

**Governance**
- Maintain awareness and understanding of the regulatory framework in which the Group and WRB operate, as well as the regulatory requirements and expectations relevant to the role
- Manage and own key governance and risk processes relating to communications, including, stakeholder communications, secure record keeping supporting internal controls and compliance

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
- Help to ensure the WRB Comms team achieves the outcomes set out in the Bank’s Conduct Principles.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key Stakeholders**

**Internal**:

- Corporate Affairs, Brand & Marketing (CABM) Leadership Team
- Corporate Communications
- Group Media Relations
- Sustainability Communications
- Internal Communications
- Insights, Data & Analytics
- CSO Office
- Investor Relations
- Offices of the WRB MT
- Risk
- Finance
- HR
- Compliance
- Legal

**External**:

- Media
- Content and PR agencies
- Design and production agencies

**Other Responsibilities**

Help embed Here for good and Group’s brand and values within WRB Comms.
- 6+ years of experience in a banking / regulated financial institution or equivalent such as fintech
- Should be passionate about communications, digital media, storytelling, creative content creation and have a design flair for creating impactful content
- Expert communicator with superior writing skills who can work seamlessly across content formats, from articles to social-media copy, video and infographics
- Strong planning skills and attention to detail
- Experience in corporate communications, events, publishing and/or journalism
- Experience of managing multiple stakeholders, including senior management and third-party vendors, across multiple locations

**Role Specific Technical Competencies**
- Manage Conduct
- Manage Risk
- Creativity
- Effective communications
- Planning: tactical, strategic
- Written communications
- Establishing and maintaining trust

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive diff