E-commerce Associate

1 week ago


Singapore TONG JUM CHEW PTE LTD Full time

**Key Responsibilities**:

- Manage day-to-day operations for our company’s e-commerce platforms:

- Process daily sales orders
- Invoicing
- Work closely with delivery/warehouse team to ship out daily orders timely
- Attend to customer enquiries
- Handle returns
- Upload product listings on e-commerce platforms
- Ensure product information (e.g pricing/promotions/product images) are up to date
- Generate monthly sales report and work closely with finance team to provide supporting information for account reconciliation
- Resolve any e-commerce platform issues
- Provide administrative support and ad-hoc duties as required

**Skills & Competency**:

- Diploma or Degree in Business or related fields
- Proficient in Microsoft Office
- Proficient in written and spoken English and Chinese
- Proactive and positive attitude
- Excellent team player with good interpersonal and communication skills
- Meticulous with good organizational skills
- Preferably with 1-2 years of experience in managing e-commerce operations


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