Business System Analyst

2 weeks ago

Singapore WIPRO CONSUMER CARE SINGAPORE PTE. LTD. Full time

**Title: Business System Analyst
**Main Responsibilities**:

- Discuss with internal end users / business stakeholders to develop a thorough understanding of their needs and identify, analyze and translate these business requirements into technical specifications.
- Develop and manage MIS report and Dashboards on ongoing and new features based on requirements provided by business users.
- Improve systems by studying current processes; designing modifications. For example, automate processes by developing scripts and codes from MS SQL database to supplement SAP system.
- Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
- Provide full spectrum of daily SAP helpdesk support, trouble shoot on SAP issues for local operations.
- Day to day system support for software, hardware and network issue
- Maintain system protocols by writing and updating procedures

**Skills and Experience Required**:

- At least two years of relevant working experience implementing or managing MS SQL, central data warehouse and managing analysis platform
- Degree/Diploma in Computer Science/Information Technology preferred.
- Proven competency with systems and have been key-user or involvement in systems implementation, upgrade or management
- Highly analytical and possess strong commercial acumen to crunch useful data on business performance.
- Programming experience in SAP ECC6/PowerBI/Power Query.
- Knowledge of Microsoft Windows, Network Administration, Hardware and Software
- Ability to prioritize tasks and manage time effectively
- Pleasant, mature, outgoing, meticulous with good interpersonal skills

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