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Front of House Representative

2 weeks ago

Singapore UFIT - URBAN FITNESS PTE. LTD. Full time

**Join Our Team as a Front of House Representative**

Are you someone who thrives on interaction and finds joy in delivering exceptional customer experiences? Look no further

**About Us**:
We are Singapore's premier boutique health and wellness company, dedicated to transforming lives through personalized fitness and wellness solutions. At our forefront, we believe in fostering a community-driven environment where every individual's journey towards health and vitality is supported and celebrated.

**Position: Front of House Representative**

**Role Overview**:
As a Front of House Representative at UFIT, you will be the face of our brand, embodying our values of excellence, warmth, and professionalism. You will play a pivotal role in ensuring that every visitor and staff member experiences the highest level of service from the moment they step through our doors.

**Responsibilities**:

- Warmly greet and register clients upon arrival, ensuring a seamless registration process.
- Assist clients with bookings, payments, and inquiries, providing personalized assistance and guidance.
- Implement and manage safety entry measures, ensuring compliance with health and safety protocols.
- Coordinate bookings for our team of coaches and clinicians, optimizing scheduling efficiency.
- Maintain a tidy and welcoming reception area, reflecting our commitment to excellence in every detail.

**Qualifications**:

- Outgoing personality with a passion for delivering exceptional customer experiences.
- Strong communication and interpersonal skills, with the ability to engage with diverse clientele.
- Excellent organizational abilities and attention to detail.
- Team player mentality, willing to collaborate with colleagues to achieve shared goals.
- Prior experience in customer service or hospitality, eg: hotels are encouraged to apply.

**Why Join Us**:

- Opportunity to be part of Singapore's most successful boutique health and wellness company.
- Work in a dynamic and supportive team environment where your contributions are valued.
- Access to ongoing training and development opportunities to enhance your skills and career growth.
- Competitive compensation package and employee benefits.

If you are ready to embark on a rewarding journey with us and make a positive impact in people's lives, we would love to hear from you _Join us at UFIT and be a part of something extraordinary. Your journey towards a fulfilling career starts here**Benefits**
- Competitive salary up to $3000 onwards depending on experience
- Corporate Uniforms
- Staff Medical Insurance
- 13th month AWS

**Requirements**:

- Singaporean/PRs
- Required language: English (well spoken)
- At least 2 years of working experience in related front of house roles in luxury or 1st-class environment (eg: hotels, airlines,premium retail)
- Required Skills: Customer Service, Excellent People Skills, Exceptional Grooming and Presentation, great interpersonal skills, communication skills, reliable and punctual
- Strong phone contact handling and active listening
- Immediate starter
- Previous experience with Mindbody software will be a bonus