Solution Engineer

2 weeks ago

Singapore THE HACENS TALENT PTE. LTD. Full time

**Job Overview**:
The Solutions Engineer will undertake the implementation of multiple cybersecurity/network products at the L1/2 level, encompassing tasks such as installation, configuration, troubleshooting, and support for the assigned cybersecurity/networks product. This position is ideal for an individual with some basic knowledge to post-sales, networks / cybersecurity, making it an excellent opportunity for those taking their initial steps in their career journey.

**As the Solutions Engineer, you will**:

- Support calls for L2 troubleshootingProject Kick off MeetingMounting / Relocation of cyber security equipmentConfiguration of cyber security equipmentMigration of cyber security equipmentUser Acceptance TestDocumentationManage customer’s expectationKnowledge Transfer
- Training

**The ideal Solutions Engineer**:

- ITE or Diploma in IT/Network related fieldGood interpersonal skill
- Able to multitask and work in fast-pace environment

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