Customer Service Representative

5 days ago

Singapore UNITED AIRLINES, INC. (SINGAPORE BRANCH) Full time

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**Department overview **The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.

**Job overview and responsibilities**
- Work with the service partner to supervise all aspects of operations for the arrival and departure of United Airlines flights, and ensure vendor compliance with all operational and security requirements.
- Perform tasks assigned by Station Management to assist with daily Global Services or Airport Operations at the station.
- Other duties including back office administration, customer correspondences and other areas in Customer Services as and when required to meet operational demands ensuring smooth running of operations.

**Required**
- Tertiary qualifications, or equivalent work experience in an operational Airline environment
- Minimum one (1) year experience in all areas of Airport Ground Services
- Must be fluent in English (written and spoken)
- Intermediate computer literacy (Industry systems, MS Office, Outlook 360)
- Airline industry experience
- Ability to work in a fast-paced operational environment
- Strong communication skills and interpersonal skills
- Ability to work independently without supervision
- Maintain well-presented and professional appearance
- Must be flexible to work varying shifts, available 7 days a week/24 hours a day, including holidays and weekends, to deal with any operational and/or unforeseen situations

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