Engagement Manager

1 day ago


Marina Boulevard, Singapore Rapsys Technologies Full time

Role:Engagement ManagerJD:Must to Have skills"
1. Excellent communication and presentations skills
2. People should be good in Delivery management - delivery excellence
3. Must be client facing and be able to manage client expectations
4. Experience in pre-sales - proposal writing
5. Experience in writing their SOWs - AD/AM and testing
6. Financial management of projects
7. Must have managed at least 2 to 3 projects in agile / devops model
- 12+ years of overall experience and comes with managing large team
- Co-ordinate delivery of services ensuring they are delivered in line with contractual obligations and Service Levels via appropriately skilled and managed staff.
- Manage finance in accordance with financial policies where applicable.
- Working closely with Practices, Staffing, Operations and 3rd Party Suppliers to ensure the timely fulfillment of project resource requirements
- Ensure senior stakeholder requirements & perceptions are successfully managed and escalation is appropriate and timely.
- To develop and manage relationships with Customer, act as a single point of contact and identify and develop potential opportunities or business development.
- Ensure Service Overview Documents are complete, accurately reflect responsibilities and protect. Manage risk appropriately.
- Need to be well versed on emerging technologies and on emerging Banking practices

Experience Required
- Interface with key internal and external stakeholders to meet client objectives
- Experience in understanding of technology nuisances covering Java Full Stack, Selenium, Hadoop and Finacle
- Understanding of Agile & Scrum Methodologies
- Good experience and exposure on proposals and RFP
- Be able to manage conflicting demands
- Excellent communicator and stakeholder management
- Lead in alerting, reporting and monitoring of live service
- Report against SLA and KPI’s, produce management information with detailed analysis
- Outcome oriented
- Lead and assist with continuous service delivery improvement initiatives
- Is confident working in an Agile environment
- A commercial focus, with a good understanding of solution and service deals
- Sound domain knowledge and experience in either banking, finance or insurance area.
- Ambition to exceed targets and expectations

**Requirements**:

- Knowledge of JAVA will be added advantage
- Should have worked in Agile Scrum team
- Strong analytical and interpersonal skills.
- Ability to work with discipline.

**Job Type**: Contract
Contract length: 12 months

Pay: $8,000.00 - $10,000.00 per month

**Experience**:

- Engagement manager: 8 years (preferred)


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