Operation Support Engineer

7 days ago


Anson Road, Singapore Remora Networks Solutions Full time

**Responsibility**:

- Represent as customer' IT personnel to escalate issues to respective vendors and escort to site for maintenance
- Supporting of customer' data centre on:

- Rack layout and cabling information
- Physical devices hardware inventory list, including but not limited to Model, Serial Number, Power Cable Type, etc
- Providing service to escort suppliers to access server racks
- Assistance in disposal / data removal procedures
- Supporting customer' users with any issues, includes equipments such as:

- Mobile phones (IOS, Android, VoIP and PBX)
- PC/ Laptop (Windows, Mac)
- Printers
- Network Infrastructure (Servers, Video Conference System, etc)
- Asset Management of customer' inventory
- Arrangement of customer' storage and dispatching across customer' different sites
- Supporting on disaster recovery plan, network extended support like factory LAN and mobile Wi-Fi in HQ, etc

**Requirements and skills**
- Minimum ITE/ Diploma/ Degree in Computer Science or its equivalent
- Minimum 2 years of relevant experience
- Certification on related field will be a valued add.
- Hands on experience and knowledge with the following: Office 365, MS Teams, Windows 10 Operating System, Outlook, Windows Server, Cisco Switch, WAP, IPT
- Proven hands-on experience
- Possess good interpersonal skills
- Possess good working attitude
- Ability to work independently
- Ability to learn new technologies quickly
- Result orientated, self-motivated, team player and with high level of initiative and integrity

**Job Type**: Contract
Contract length: 5 months

**Salary**: $2,999.00 - $3,399.00 per month

Schedule:

- Day shift
- Monday to Friday



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