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[sg] Senior/ai Engineer

2 weeks ago

Singapore Doctor Anywhere Full time

**About the team**

The AI team at Doctor Anywhere (DA) has the responsibility to deliver the value of AI products to the users and patients across the SEA region. The team’s core mission is to innovate through AI that will simplify how health care service is offered to the patients as well as improving the patient journey experience. This team works closely with product managers, software engineers, designers, and relevant business functions to develop a deep understanding of how the products can be developed and delivered.

**About the role**

We’re seeking an enthusiastic and self-motivated Senior/AI Engineer to build a scalable AI/ML system that will impact millions of Doctor Anywhere’s users and patients. You enjoy working in a cross-functional environment, collaborating with product managers, software engineers, designers, data analytics, data engineers, and business stakeholders.

What you’ll do in this role:

- Design, develop and maintain scalable and resilient AI/ML products, e.g. recommendations system & personalization, chatbot, search, forecasting, etc. You are responsible for end-to-end machine learning product life cycle, i.e. EDA, experimentation, model development, productionisation, evaluation, automation with CI/CD pipeline, and A/B testing.
- Work with large and complex data sets to solve a wide range of challenging health care problems using different analytical, statistical, and machine learning algorithms.
- Identify and measure success of machine learning product efforts through goal setting, and monitoring of key metrics to understand trends.
- Identify, understand, and test opportunities and levers to improve the solutions, and drive initiatives through your insights and recommendations.
- Develop & conduct best practices in the AI team.
- Partner with product, engineering, analytics, business, and cross-functional teams to inform, influence, support, and execute AI initiatives.
- Responsible for maintaining the health of uptime SLA of the service.
- Provide support to the AI manager in coaching and mentoring the more junior team members.

**About you**
- A Bachelor or Master in a quantitative field (Computer Science, Engineering, etc).
- Experience of 3-9 years in AI, Machine Learning, Data Science roles.
- Strong technical hands-on experience in Python.
- Solid knowledge of Machine Learning fundamental i.e. knowledge of models variant and use cases, end-to-end ML lifecycle process, model development, model selection, hyperparameter optimisation, feature engineering, evaluation, etc.
- Strong hands-on experience in Machine Learning algorithms & libraries like Tensorflow, Pytorch, Keras, Scikit, Pandas.
- Hands-on experience in three or more of the following AI topics: NLP, recommendation systems, predictive analytics, computer vision, search.
- Good hands-on experience in git, building CI/CD pipelines.
- Experience on how to operate docker images in microservice architecture.
- Experience in cloud platform GCP or AWS.
- Experience in MLOps platform e.g. MLflow, or Kubeflow.
- Hands-on experience in SQL.
- Experience in GenAI/LLM.
- Have a growth mindset, self-driven, high motivation & curiosity to learn.
- Experience delivering and driving action based on data-driven insights.
- Strong analytical skills and proven experience working with complex & large data.
- Proven track record on delivering end-to-end ML projects: identifying impactful use cases, effort estimation, EDA, solution & model development, performance evaluation, deployment, and models monitoring.
- Proven track record of operating independently, stakeholder management, demonstrating creativity, and delivering results.
- Self-driven & a team player, very good communication skills.

**About Doctor Anywhere**

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future