Customer Service Representative

1 day ago

NorthEast Singapore Straumann Group Full time

**Responsibilities**:

- Order management, processing, and monitoring in SAP
- Provide accurate, valid, and complete information to customers.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with internal departments to resolve customer issues.
- Ensure customer satisfaction and provide professional customer support.
- Documents management
- **Requirements**:

- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- ** Preferred Skills**:

- Experience with SAP systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- ** Working Conditions**:

- Typically works in an office environment.
- May require sitting for long periods of time.

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