Desktop Engineer
2 days ago
**Responsibilities**:
- Perform installation, moves, changes, upgrades, decommissioning, configuration, testing, firmware upgrade and other planned requests on end user device.
- Troubleshooting and resolving IT related incidents.
- Diagnose Win 10, 11 issues.
- M365, Azure AD administration.
- Google account creation.
- Constantly communicate with client the status of the IT related incidents.
- Assist procurement for corporate laptop, docking station and monitor.
- Third party vendor escalation for Dell hardware, Xerox printer issues.
- Escorting vendors to Server room.
- IT Audit & Hardware asset management.
- Perform other task that may be assigned by Customer and fulfil customer expectation.
