Operations / IT Administrator

2 weeks ago

Singapore ORTHOPAEDIC & HAND MRI (OHM) NOVENA PTE. LTD. Full time

**_Scope of Position
- **

Reporting to the IT/Admin/Procurement, the Operations / IT Administrator is responsible for the daily operations and continued proper functioning of the picture archiving and communication system (PACS) as well as other IT systems. This individual will act as a liaison in digital imaging initiatives within the company and other third parties. The Operations / IT Administrator is responsible for overseeing and coordinating existing and participation in new PACS and digital imaging initiatives.

**_Duties and Responsibilities _**
- Coordinate with all radiologists and perform troubleshooting on systems and administer everyday activities of PACS system.
- Analyze user processes and ensure optimal utilization of same and provide end-user support at all times.
- Ensure the proper working of all interfaces between PACS and other clinic management systems.
- Oversee all tests on systems and ensure effective implementation of all test processes, analyze results and recommend upgrades or changes to avoid workstation crashes.
- Monitor all system performance and ensure maintenance of all quality control programs.
- Provide training to all new users and vendors for all PACS systems.
- Perform troubleshooting on systems and resolve all hardware and network issues.
- Assist with the sending of encrypted reports to referring physicians.
- To support daily operations and administration. (This includes Medisave checks, procurement, coordination for servicing of equipment in compliance with MOH requirements, and operations of the facilities).
- Performs other functions as required and/or assigned

**_Qualifications _**
- The position requires four or more years of related experience.
- Diploma/ Advance Diploma/ Bachelor’s Degree in a related healthcare discipline or information

systems discipline required.
- Excellent written/oral communication skills are required. Must be able to work effectively with

diverse groups of people.
- Ability to work well under pressure and on concurrent, multidisciplinary projects.
- Proficiency in office automation systems (e.g. MS Office) required. Familiarity with clinic

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