Customer Service Officer

1 day ago


Lim Chu Kang, Singapore National Service Resort & Country Club Full time

**The Job**:

- Handle booking of golf slots for members and corporate members
- Perform registration and issuance of course tickets
- Keying in of golfers’ scorecards
- Answering of phone enquiries
- Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day
- Ensure that ISO Quality Procedures are compiled with
- Assist the Executives on proper regulation of golf operations including competitions and activities
- Opening and closing of golf course during inclement weather
- Deliver right information to members/guests and ensure important notices are displayed on the notice board

**Requirements**:

- Minimum GCE ‘N’ level with one year experience in similar field
- Customer service oriented
- Possess good interpersonal and communication skills
- Must be able to perform shift duties and work on weekends and public holidays

**Additional Information**:

- 5-day work week (Mon to Sun)
- Rotating shifts: 6:30 am to 3:45 pm / 8:45 am to 6:00 pm
- Monthly laundry allowance provided
- Shift allowance provided for 6:30 am shift
- Overtime pay provided where applicable
- Staff transport provided at Kranji MRT station (6:15 am & 8:30 am)

**Attractive Employee Benefits**
- Annual and medical leave
- Annual Wage Supplement (13th month bonus)
- Variable bonus
- Subsidies for medical, dental & holiday
- Medical and group insurance coverage
- Long Service Award
- Birthday gift
- Corporate rate for selected tourist attraction
- Privileged rates for usage of Club facilities

*Terms & conditions apply.

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $2,200.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Early shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

COVID-19 considerations:
All employees and customers are required to wear mask at all times except during meals. Weekly ART testing to be done for all employees.

Work Location: In person



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