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Service Crew
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**Key Responsibilities**:
- **Customer Service**: Greet and assist customers with a friendly attitude, attending to customers' queries and concerns.
- **Customer Engagement & Satisfaction**: Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.
- **Beverage Preparation**: Prepare, plate and serve food and drinks, following recipes and quality standards.
- **Opening & closing of outlets**:
- **Inventory**: receiving and checking of inventory and perishables.
- **Cleanliness & Organization**:Maintain a clean and organized work station, including prepping ingredients, sanitize surfaces, and keep the cafe area tidy.
- **Team Collaboration**:Work closely with other crew members to ensure smooth operations and a positive work environment.
- **Reports to**: Outlet Manager
**Qualifications**:
- Experience in a cafe or F&B.
- Passion for matcha, tea, and customer service.
- Able to work well in a fast-paced environment.
- Strong communication skills and a positive attitude.
- Ability to work on weekends and holidays.
- Ability to work in a team-oriented environment.
**Other job details**:
- 5 day work week, no split shifts
- Medical claim system
- 14 days of annual leave (upon completion of probation period, prorated)
- Individual welfare fund (upon completion of probation period, prorated)
- Fun, dynamic, team-oriented work environment.
**Only Singaporeans
Pay: $2,400.00 - $2,700.00 per month
**Experience**:
- Serving: 1 year (preferred)
Work Location: In person
