Hub Supervisor

3 days ago

Singapore Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Report to Hub Ops Lead
- Monitor productivity and allocate resources accordingly
- Ensure compliance of SPX sorting processes and protocols
- Document daily updates on the document and sorting quantity
- Resolve any discrepancies during inbound process

**Requirements**:

- Possess at least Diploma (Advanced/Higher Graduate/Post Graduate) or Bachelor’s Degree in Logistics/Transportation or equivalent
- Able to do rotating shifts due to business needs
- 1-3 years of experience dealing with external logistic parties
- Open to flexible arrangements depending on peak seasons and business needs
- Good communication (verbal and written), interpersonal skills, and an ability to effectively communicate with business and technical teams
- Keen leader who thrives in a dynamic and collaborative environment

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