Care Executive

2 days ago

Singapore IKIGAI CARE PTE. LTD. Full time

**About the Role**:
We are seeking a compassionate and proactive **Homecare Executive**to join our team. This role is pivotal in coordinating and delivering high-quality homecare services to clients, ensuring their well-being and satisfaction. You will work closely with clients and healthcare professionals to provide personalized care solutions that meet individual needs.

**Client Engagement & Care delivery**:

- Conduct initial assessments of clients’ health, living conditions, and homecare needs.
- Develop and implement individualized care plans in collaboration with clients, families, and healthcare professionals.
- Coordinate and monitor the delivery of homecare services, ensuring alignment with care plans and client expectations.
- Provide assisted living care such as showering, toileting, transfer from wheelchair to bed, feeding etc.
- Serve as the main point of contact for clients and caregivers, addressing inquiries, feedback, and concerns promptly.
- Promote awareness of homecare services through outreach and engagement activities.

**Operational & Administrative Duties**:

- Maintain accurate and up-to-date documentation of client records, care plans, service logs, and incident reports.
- Ensure compliance with internal policies, industry standards, and regulatory requirements.

**Quality Assurance & Improvement**:

- Conduct regular follow-up to assess service quality and client satisfaction.
- Identify areas for improvement and implement corrective actions where necessary.
- Participate in audits, evaluations, and continuous improvement initiatives.

**Qualifications & Requirements**:

- GCE 'O'/'N' Level, Diploma in Nursing, Healthcare Management, Social Work, Gerontology, or related field.
- Prior experience in homecare, healthcare coordination, or eldercare services is preferred.
- Strong understanding of care planning, case management, and healthcare systems.
- Good interpersonal, communication, and problem-solving skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Proficient in care management systems.
- Fluency in English and Mandarin, able to speak simple conversational dialects such as Hokkien, Cantonese is an advantage, especially for client engagement.
- Caring, patience, and a genuine passion for helping elderly

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