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Sales Representative
2 weeks ago
Job Summary:
We are seeking a dynamic and motivated Sales Representative to join our team. The Sales Representative will primarily be responsible for conducting indoor sales activities, including answering phone calls, providing quotations, processing sales orders, and actively following up with customers. Additionally, the Sales Representative will engage in occasional outdoor presentations to clients.
**Responsibilities**:
- Handle inbound and outbound sales calls, address customer inquiries, and provide product information.
- Prepare accurate and competitive quotations for customers based on their requirements.
- Process sales orders efficiently, ensuring all necessary documentation and details are complete.
- Maintain a proactive approach in following up with customers regarding their orders, addressing any concerns, and providing regular updates.
- Identify potential sales opportunities and upselling possibilities during customer interactions.
- Conduct occasional (10%) outdoor presentations to potential clients, showcasing the company's products and services.
- Build and maintain strong relationships with existing customers, ensuring customer satisfaction and retention.
- Collaborate with the sales team to resolve customer issues and provide exceptional service.
- Stay updated on product knowledge, industry trends, and competitors to effectively communicate the value proposition to customers.
- Execute sales programs and promotional campaigns
**Requirements**:
- “O” Level or diploma or degree or equivalent
- Proven experience in sales or customer service roles
- Fluent in verbal and written communication skills, with the ability to effectively engage and persuade customers.
- Attention to detail and accuracy in handling sales-related documentation and data.
- Customer-focused mindset, with a genuine desire to understand and fulfill customer needs.
- Ability to work both independently and collaboratively in a team-oriented environment.
**Other Information**
- Industry: Washroom & Hygiene
- Location in Ang Mo Kio
- Working Hour: Mon-Fri (8:30 am to 6pm)