Associate, Middle Office Operations, Smo

4 days ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $3,300 - $5,000 Per Month**Date Posted**
- 3 hours agoAdditional Details

**Job ID**
- 100202**Job Views**
- 1Roles & Responsibilities

**Responsibilities**:

- Operate & oversee reconciliation technology to deliver a full reconciled gross NAV to the client service team including cash, position, dividend & interest reconciliations.
- Work closely with our middle office team to ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate.
- Additional responsibilities can include operation & oversight of reconciliation technology to deliver Investment Manager positions & profit & loss reconciliations
- Ensure client SLA’s are strictly adhered to
- Work hand in hand with our client service team to provide superior customer service to hedge fund managers and investors
- Ownership, management and resolution of all client & internal client queries
- Develop and maintain relationships with client service teams & hedge fund clients
- Initiate frequent, proactive communication with internal clients, as directed, to verify perceived levels of satisfaction and demonstrate proactive service
- Ensure all professional relationships internal and external are maintained at the highest level
- Business Continuous Improvement - analyzing processes through the use of Kaizen to create efficiencies.
- Assist in the new clients’ onboarding processes

**Key Requirements**:

- University degree in Computer Science, Math, Finance, Accounting or an equivalent combination of education and related work experience
- Minimum 2 years reconciliation experience within Fund Administration or Asset Management
- Strong understanding of securities such as equities, bonds, forwards, futures, options & OTC products essential
- Awareness of the needs of clients and an ability to deliver an excellent client service
- An analytical mind and a willingness to embrace new technologies to identify new solutions & inefficient processes
- Excellent communication and interpersonal skills
- Proven investigative, analytical and problem solving skills

Tags

associate

middle

office

operations

smo

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