Training Manager

**Role and Responsibilities**

**(English will follow)**

An exciting opportunity has arisen to join our new Training Centre in Singapore to support the G650 device as a Training Manager.

Purpose

Responsible for the overall supervision and delivery of flight training activities in the assigned fleet(s).

**Responsibilities**:
OPERATIONS
- Responsible for the safe and efficient delivery of ground and flight training in assigned classrooms and aircraft simulators
- Maintain contact with Account Executives, Scheduling, Regulatory and Standards to facilitate seamless delivery of training
- 95% of working time is expected to be dedicated to Training Manager duties (off schedule)

TRAINING AND STANDARDS
- Ensure quarterly Standards meetings are held to continuously improve the standardization of instructors and ensure compliance within the network
- Assist in the conduct of annual Quality Assurance checks of instructors
- Liaise with Technical Services and Fleet Chiefs to ensure simulator data is current and that simulators contain all customer required material
- Liaise with Training Standards and Global Program Lead to ensure courseware content is current and contains all customer required material
- Ensure instructors have adequate tools to access current regulatory, network, and local training materials
- Ensure highest standard of instructor staff
- Develop and monitor instructor training plans
- Ensure that Initial and Recurrent training requirements for all instructors and examiners are met
- Assure all instructors in assigned fleet (s) are fully authorized and qualified for all assigned duties

ADMINISTRATION
- Calculate the required number of instructors to meet the commercial training requirement
- Develop the annual client course training plan and course schedules based upon Sales projections
- Manage resources to meet or exceed the required number of training events
- Manage the optimal mix of full time, part time, and freelance instructors to meet the training need
- Maintain a minimum of two full time instructors as examiners for each required regulatory authority
- Manage instructor and examiner training records
- Responsible for client training records to ensure the highest possible standard for accuracy and timely completion
- Monitor all assigned instructor staff qualification currency (full time, freelance, support)
- Ensure all training materials and devices are current

HUMAN RESOURCES
- Assign and maintain a qualified Lead Instructor on each type, and ensure that the assigned Lead IP’s duties and responsibilities are adhered to
- Update instructor HR profiles to include compensation changes, allowances, transfers, promotions and leaves of absence
- Conduct instructor annual performance evaluation reviews

CUSTOMER RELATIONS
- Monitor client progress and ensure that recommended remedial training sessions are approved by the associated Account Executive
- Review and respond to customer satisfaction surveys to ensure the assigned fleet(s) training and instructors meet or exceed expectations
- Create, maintain, and nurture a close relationship with the Training Center’s primary customers’ flight operations and training departments

**Qualifications**:

- Working knowledge of EASA, FAA, GCAA, GACA, CAAC and other aviation regulators and regulations
- Excellent interpersonal skills
- Possesses above average verbal and written communication abilities
- Continuously drives toward process improvement and customer/client satisfaction
- Ability to focus and work in a fast paced 24/7 environment
- Readily accepts change and adjusts accordingly
- Maintains concentrated customer/client orientation

Experience
- Holds or held an Air Transport License
- Previous experience as an Instructor, or equivalent
- Training and operations career in aviation-related business acceptable to regulatory authorities

**Position Type**

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

**Equal Employment Opportunity**

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.