House Porter

**About us**
t Hotel Indigo Katong our team members are full of neighbourhood knowledge; they know where to find the hidden gems worth exploring. That’s where you come in. When you’re part of the Hotel Indigo brand you’re more than just a job title.

We look for people who are energetic, approachable, and cultured with a sense of fun; always curious to discover more and share thoughtful suggestions with our guests.

**Your day to day**
Join us as an House Porter - You’ll have ambition, talent, and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:
**FINANCIAL RETURNS**:

- Reports damage or malfunction in hotel rooms to superior

**PEOPLE**:

- Meets with superior and takes on daily assigned tasks
- Attends meetings and training sessions as required

**GUEST EXPERIENCE**:

- Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
- To assist with Housekeeping clerical duties
- Assist and coordinate the monthly Pest Control activity for rooms and public area
- Assist with festive decorations for the Hotel
- Assist with wedding setup in the guest rooms
- Assist in Housekeeping inventory stock take
- Assist in room setup after refurbishment
- Assist with daily cleaning of public area
- Assist and carry out planning of periodical cleaning task for rooms and corridor
- Daily cleaning of Laundromat
- To carry out tasks in linen and uniform room
- Replenishes guest supplies
- Ensures guest services specified by superiors and guests requests are promptly and courteously met
- Maintains equipment in proper state of cleanliness and repair
- Adheres to personal grooming and hygiene standards
- Creates and maintains floral arrangements
- Carry out valet services when required including delivery of linen or processing laundry orders
- Maintains a section room report
- Maintains a daily room checklist
- Report guest complaints to superior immediately
- Assist and train new hires in Housekeeping

**RESPONSIBLE BUSINESS**:

- Reports and submits lost and found articles to superior immediately
- Reports unusual behavior/activities on floors to supervisor
- Records room status in allocated section accurately
- Complies with hotel’s health, safety and hygiene policy

**What we need from you** Qualifications and Requirements**

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

**What we offer**
In return for your hard work, you can look forward to a highly competitive salary and benefits package, including
- Duty Meals
- Birthday Off
- Medical Benefits
- Dental Benefits
- Insurance Coverage
- 25-50^% F&B Discount at restaurants within IHG Singapore Hotels
- Special Employee Rate at all IHG Hotels worldwide
- Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5800 hotels in over 100 countries around the world.

Job Reference: EMEAA38249