Community Manager

2 weeks ago

Remote, Singapore GRVT Markets Full time

**About GRVT**:
GRVT is a cutting-edge crypto exchange platform designed to empower institutional and retail clients alike. With a focus on innovation, security, and user satisfaction, we aim to set new standards in the crypto trading space. We’re looking for an enthusiastic and knowledgeable
**Community Manager** to join our team and help us build a vibrant, engaged, and informed community.

**KEY RESPONSIBILITIES**
As a Community Manager at GRVT, you will:

- **Community Engagement**:

- Actively moderate and manage conversations in Discord and Telegram to foster a welcoming and professional community.
- Respond promptly to user questions, concerns, and feedback, ensuring accurate information is provided.
- Create engaging posts, polls, and activities to boost community participation.
- **Customer Support Alignment**:

- Learn from and be managed by the GRVT Customer Service team to understand common issues, product features, and solutions.
- Align with the team to stay informed of updates and policies, ensuring consistent community communication.
- **Content Moderation**:

- Enforce community guidelines, removing spam, inappropriate content, and disruptive users as needed.
- Monitor channels for feedback, reporting recurring issues to the relevant teams.
- **Escalation Management**:

- Understand GRVT’s escalation Standard Operating Procedure (SOP).
- Identify and escalate unresolved or critical issues to the appropriate channels via Slack.
- **Knowledge Sharing**:

- Stay updated on GRVT’s product updates, campaigns, and events to inform and educate the community.
- Share FAQs, guides, and educational resources within the community.

**JOB REQUIREMENTS**
- **Experience**:

- Previous experience moderating Discord and/or Telegram communities, preferably in the crypto or tech industry.
- Familiarity with crypto trading, blockchain technology, and DeFi concepts is a plus.
- **Skills**:

- Strong communication and interpersonal skills.
- Ability to handle high-pressure situations with patience and professionalism.
- Excellent problem-solving and conflict resolution abilities.
- **Technical Proficiency**:

- Proficient in using Discord and Telegram tools (bots, moderation features, etc.).
- Comfortable learning and explaining complex crypto concepts.
- **Availability**:

- Flexibility to work across time zones, including evenings and weekends if needed.
- **Mindset**:

- Passionate about community building and the crypto industry.
- Eager to learn and collaborate with cross-functional teams, including Customer Service and Marketing.

  • Communications Manager

    2 weeks ago

    Remote, Singapore GRVT Markets Full time $90,000 - $120,000 per year

    About GrvtGrvt is the world's first licensed hybrid decentralized exchange (DEX), on a mission to make wealth-building as natural as daily life. We're building a compliant, self-custodial platform for premium tokenized strategies—from crypto to alternative investments—on trusted infrastructure.In just 90 days, we've onboarded 40,000+ KYC-verified users...

  • Senior Manager, Communications

    7 days ago

    Remote, Singapore IRD Global Full time

    IRD is embarking upon a organizational development and transformation journey, and as we look into our next 20 years of operations, we recognize the need to transform and strengthen our operational platform to scale interventions to improve the lives of millions of vulnerable and underserved people. As a project manger of the IRD organizational development...

  • Hacker Community Marketing Manager

    1 week ago

    Remote, Singapore Yes We Hack Full time

    **At YesWeHack we’re on a mission - to make the world a better place by stopping cyber attack breaches by leveraging our global Ethical Hackers Network (70k+).** Founded in 2015, **YesWeHack** is **Europe #1 bug bounty platform**, with offices France (Paris/Rennes/Rouen) and Singapore. We provide a disruptive approach to Cyber Security through Bug Bounty...

  • Community Manager

    2 weeks ago

    Remote, Singapore Presto Full time

    \uD83D\uDE80 **About Flipster** Flipster_(_flipster.io_)_ is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed...

  • Senior PR

    2 weeks ago

    Remote, Singapore Presto Full time

    \uD83D\uDE80 **About Flipster** Flipster_(_flipster.io_)_ is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed...

  • Community Manager

    2 weeks ago

    Remote, Singapore MindX Jobs Full time

    Are you interested in working for a cutting-edge company that is revolutionizing the world of design with its tremendous 3D assets? ABOUT THE COMPANY Our partner company is 3D for design and the internet. Customize 3D assets and export images, videos or 3D formats in minutes without requiring any 3D experience. - Execute our community growth roadmap and...

  • Senior Community Manager

    2 weeks ago

    Remote, Singapore Serotonin Full time

    **About Us** As the **APAC Community Manager**, you will play a key role in building and maintaining relationships with our community across China and other Mandarin-speaking regions. You will be responsible for developing engagement strategies, managing community channels, and driving grassroots adoption of our Web3 products. You will act as the bridge...

  • Community Growth

    1 week ago

    Remote, Singapore Plume Network Full time

    **About Plume** Plume is the first fully-integrated and modular blockchain optimized for real world assets (RWAs). We’ve built an EVM-compatible blockchain that’s fast, efficient, and incredibly cheap, along with an end-to-end onboarding platform that lets asset issuers deploy their RWAs onchain. We’re proud of our rapidly growing network, which...

  • Social Media and Community Manager

    2 weeks ago

    Remote, Singapore D5 Render Full time

    **Responsibilities**: - Build and maintain overseas education community platforms, engaging directly with users to establish and nurture positive relationships. - Collaborate with relevant KOLs and communities to create a resource database, evaluate content publishing effectiveness, and optimize partnerships for enhanced collaboration. - Organize and...

  • Mmorpg Community Steward

    6 days ago

    Remote, Singapore Windranger Labs Full time

    **Who we are**: Game7 is an Autonomous GameFi Institution whose treasury is managed and deployed by the community. Our mission is to make web3 gaming sustainable by accelerating the industry towards collaboration, unified standards, open source innovation and having fun. To achieve this, both BitDAO and Forte have committed $500m to our treasury. Our...